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April 4, 2025 54 mins

In this episode of The Mindful Agent, I sit down with Ginger Campbell—Realtor, yoga instructor, and Las Vegas Aces dancer—who shares how holding space for clients, self, and movement has shaped her approach to real estate and life.

From the stage to the yoga mat to the closing table, Ginger talks about building presence, staying grounded in high-pressure environments, and showing up with intention. Her unique path blends fitness, mindfulness, and service—and the result is a powerful reminder that being a great agent starts with taking care of yourself first.

💡 What you'll learn in this episode:

• What it really means to “hold space” for clients and yourself. • How fitness and movement fuel mental clarity and energy in business. • Why rest isn't lazy—and how to actually schedule recovery. • Ginger’s insight on curveballs, confidence, and staying prepared. • Mindful habits of top producers (and how to protect your time).

Ginger’s story shows us that high performance and inner peace can go hand in hand. Whether you’re new to real estate or navigating your next chapter, this episode is packed with wisdom on how to show up fully—for your clients and for yourself.

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
(Transcribed by TurboScribe.ai. Go Unlimited to remove this message.) You're walking and living in a world of
chaos.
It's how do you live in the eye
of the storm and how are you not
affected by that and how do you protect
your energy?
Welcome to The Mindful Agent, where real estate
success needs help, mindfulness, and personal growth.
Join me, Michael Coxon, top performing agent, growth

(00:20):
director, and co-owner of Magenta Real Estate,
as I explore the intersection of wellness and
business excellence, helping you thrive in both real
estate and life.
Today, we're joined by a truly inspiring guest,
Ginger Campbell, known as the one who gets
it done.
Ginger's not only a top producing real estate

(00:42):
agent, ranked in the top 2% of
realtors in Clark County, I might add, but
also a yoga teacher, meditation practitioner, dance fitness
instructor, and member of the Las Vegas Aces
senior dance team.
Ginger's success isn't just about the deals she
closes, it's about the space she creates, both
in her life and for her clients.

(01:03):
Through her yoga and meditation practice, she's learned
to cultivate calm in the eye of life
storms, a skill she brings into her work
as a real estate professional.
Whether she's guiding clients through high stress negotiations,
coaching her agents to find their footing, or
choreographing her next dance routine, Ginger finds ways
to hold space for others while staying grounded

(01:24):
herself.
In this episode, we dive into the art
of making space for your passions, your wellbeing,
and the people you serve.
Ginger shares how her yoga practice shapes her
approach to real estate, why preparation and rest
are non-negotiable, and how blending personal passions
with professional pursuits has enriched her life.

(01:45):
Whether you're an agent looking to thrive or
a professional seeking balance, this conversation will inspire
you.
It will inspire you to create space for
growth, resilience, and connection.
Do you remember how we first met?
I feel like it was a transaction.
Actually, we met, you're going to remember this,

(02:06):
at one of our bike events at Lifetime
Athletic Summerlin.
Perfect, yes.
And we were talking, and you said, I
sell real estate.
And I said, you do?
What's your name?
And that's kind of how we all sparked
the conversation.
Yes.
Yes.
What do you do at Lifetime?
I am one of their senior coaches and
I do a lot of their group exercise
programming.

(02:27):
So I teach yoga.
Yes.
My passion is yoga.
I've been in your class.
You're a great teacher.
Thank you.
I appreciate that.
And dance, of course, that's my first career.
And we'll kind of touch on that a
little later.
And then I do some strength classes for
active aging adults.
Okay.
Because I think it's very important to stay
active, to stay healthy.

(02:47):
Yeah, extremely.
Extremely important.
So you do a lot of things.
I do.
Fitness seems to be at the center of
your life.
It is.
And I married my personal trainer.
You're not supposed to do that, but hey.
So he trained me when I was in
show business.
And so we were friends and we became
very good friends.

(03:08):
And one day after one event that we
had coffee, he said, do you mind if
I ask you a question?
And I said, of course, I don't mind
at all.
And he said, can I ask you on
a real date?
And so that date led to over 25
years of marriage.
How long ago did you meet your husband?

(03:29):
Over 25 years.
Okay.
So he's obviously in fitness.
You're in fitness.
That's how you fell in love and met.
How does fitness shape your life as a
real estate agent?
It keeps me very grounded.
It's a place where I can kind of
let go, but I'm also working through problems
and conflict resolution.
And really, if you're breathing and you're giving

(03:49):
that energy and that vibration to not the
negative, but the positive, it makes me refocus,
Michael.
And it gives me a time to let
go of my phone, turn off all of
my social devices.
And it's really making me strong so that
I can be stronger for everyone else.
But it also allows me to give back.
That is my passion.
That is why I won't give it up.

(04:11):
I wouldn't want to give it up.
And I do coach a lot of agents.
And I do say that it's very important
for you to be healthy, healthy, get rest.
I know that we always talk to how
much rest are you getting?
At least a minimum of eight to nine
hours rest a night and a nap, a

(04:33):
nap to refuel.
I love it.
You and I have the same philosophy.
I think we grew up in an era
where that was not the norm and napping
was lazy, a hundred percent.
Sleeping eight hours was lazy and everybody kind
of took pride in how little they slept
and how late they stayed.
And I'm burning the candle on both ends.
I feel a major shift happening in that
mantra.

(04:54):
How long have you, at what point did
you realize that in your career that you
needed to shift maybe to this rest cycle?
Well, here's the thing.
When you're doing real estate, as long as
I have those issues or those things that
come up in our transaction, when you go
to bed at night, nothing changes.
So let it go.
Let your mind be free so that you

(05:16):
can rest and be able to tackle those
problems in the morning.
Cause I've brought it to sleep with me
so many times.
Then I went back to the rules of
meditation.
Your distractions are always going to be present,
but it's allowing yourself to be with you,
your isness, oneness, you-ness for a moment

(05:36):
and let the distraction go and not let
it, don't react to that distraction.
And then when you move away from it,
you have, you know, your calm mind and
calm minds prevail.
So I've taken problems to sleep with me
long enough, but I said, not, not anymore
because it always was there in the morning.

(05:58):
And whether I worried about it or not,
it's not going to change the outcome until
I can address it the next day.
Yeah.
I love butchering quotes on this podcast, but
you're reminding me of one, you know, let
the wise guardians of sleep solve the problem.
Correct.
Read that somewhere once where, yeah, you can't
solve it at 10 o'clock at night.
Thinking about it more is not the answer.

(06:20):
Just kind of letting it go, getting your
rest, letting your mind compute, which, you know,
we know in REM sleep, that's where problem
solving and brainwashing, all that happens.
And you'll wake up either with a resolution
or at least maybe some peace with the
problem.
Correct.
Correct.
You're reminding me of figuring that out once
in my career, you know, like I just
wanted to work through the issue and sometimes

(06:41):
you just got to let it go.
That's great.
The true test of this, Michael is I
posted this on one of my social handles.
When I go on vacation, we all relate
to this.
That's when the business is so for like,
top of mind.
And I say to my husband, this is
the year I'm not going to let business

(07:04):
ruin our vacation because I need to regenerate.
I need that time.
However, you give that to yourself and the
business is going to come because you let
it go.
It's like worrying where you left an object
and you leave it alone and it's going
to show up the next day.
You're looking for it too hard.

(07:24):
You're looking for it too hard.
And if you just calm down, put it
away for a minute, you go back and
you retrace your steps.
You do.
And then you usually find what you're looking
for, whether it's an object, whether it's another
client, whether it's another yoga mantra that I
want to give to my practitioners, whether it's

(07:45):
another adventure I want to go on with
my passion, whether it's dance, this and that.
That's why I came out of retirement and
dance.
And we'll probably talk about that later.
But that thing in my gut was telling
me, Ginger, this is your first career.
How can you walk away without revisiting or
saying goodbye?
That's why I started taking more dance classes

(08:07):
and not leading them as a coach.
And then eventually an opportunity came up for
me to come out of retirement and to
dance for somebody very important in the valley,
the WNBA two-time world champions, Las Vegas
Aces.
Go Aces.
Cool.
So by letting it go, it came back

(08:27):
to you in a way you never expected.
Correct.
You mentioned, how do you connect with that
inner voice, that intuition, that gut feeling you
said happened that made you go back into
dance?
It leads everything.
And what happens is it's a gentle whisper,
and then it becomes a nudge.
And then it's very loud.
When you say whisper, do you audibly hear
something?
No, I feel it in my gut.
I feel it in my gut.

(08:48):
I know energy because of yoga.
I feel it when I walk in.
It's a sense that you get, and you
can't put your finger on it.
But then after it all evolves and happens
and you manifest it, and then you're sitting
in that when, or that thing that you've
accomplished that your gut was speaking to, you
go, okay, I got it.

(09:08):
Tell me your ritual to listen to your
gut.
Are you a meditator?
How do you get your answers?
I absolutely am.
I do guided meditation every morning.
Sometimes I do unguided, but it's moments of
silence where you shut the noise out.
Now it's still there.
It doesn't remove you from it, but that's
part of being in meditation and going inward.

(09:28):
And the N word is the distractions are
not going to let go.
You're walking and living in a world of
chaos.
It's how do you live in the eye
of the storm?
And how are you not affected by that?
And how do you protect your energy?
It's just the same as any job preparation
that you do.
Yoga is about preparation of the mind to

(09:52):
allow yourself not to be affected by the
exterior world, but it doesn't remove you from
it.
It teaches you how to thrive in chaos
and to breathe through it and to breathe,
to breathe.
So yoga, you know, it's, it can be
a painful experience for many, uh, it's pushing
the zones of comfort and discomfort and then
teaching you really to embrace, listen.

(10:15):
And I think there's a lot of parallels
to just to life.
And I find a yoga class does help
most problems.
I could wake up in a bad mood,
wrong side of the bed and a yoga
class.
I come out and I go, okay, it's
going to be a better day today.
Why is that?
You always think that they're speaking to you,
but here's what I tell my practitioners.

(10:36):
This moment was circled on your life, your
map life, your life of map, your map
of life.
And thank you for allowing me to participate
in that.
And really holding space for people is exactly
what I do for my real estate clients
as well.
That become my friends and my acquaintances.
You got to hold the space.

(10:57):
And this is also about ego and confidence.
What the space means, allow them to go
through the storm, but be there to support
maybe through guidance of a pillow and adjustment
or reviewing.
It depends on what we're talking about with

(11:17):
yoga or real estate.
It's listening.
If you know what you, you infuse the
two so well.
Uh, and I don't know if we're talking
about yoga or real estate and that's a
beautiful thing.
You obviously have figured out a way to
blend these two things, uh, very well.
And that's intriguing.
So let's talk about real estate.
Let's get, let's do an example of, you
know, guiding someone through the storm.
I'll throw an example at you of you

(11:38):
represent a seller and the repair request comes
in as two pages long and, uh, everyone's
freaking out the buyer and the seller, you
represent the seller.
What's that conversation like with your seller?
And it happens many times.
And I reference being a blended agent and
what a blended agent is.
And I coined that, that saying, or maybe
I didn't, I just know that I'm a

(12:00):
blended agent, but I am listing centric and
I do have buyer clients as well.
But being in both of those positions and
wearing both of those hats, I'm able to
advise sellers.
This is customary.
This is not customary.
If it's habitability, Michael, it's something that will
live with that property versus just aesthetic or

(12:22):
just something that doesn't make the house mechanical
structure or habitability.
You're looking at it and we're dissecting it
together.
And there's ways to work their, their fear
or the, you know, telling them that the
buyer is not asking for too much, but
looking at it.
And it does depend on the experience of

(12:42):
the other agent as well.
But being listing centric, I know pretty much
what we're going to expect and there's ways
to counsel them.
And that is through transactional experience.
So it's about being creative and really being
in their transaction.
Not all transactions are alike and different people

(13:03):
need different things.
Communication is big, but going back with that,
that list and going back to the other
side and saying, okay, let's break this down
before I bring it to my seller.
And these are the questions that I ask
before I ever go to my seller or
my principal, my listing.
If I am the listing agent, I go
back to the other side and we work

(13:23):
through what their biggest issue is.
And would it be something that is a
condition of their loan?
You got to find all that out because
it's renegotiating again in the transaction that we've
already settled into.
Yeah.
So it sounds like you're stepping up first,
having a conversation with the other side and
not shielding the seller, but more filtering the,

(13:44):
the request in a way and packaging it
in a way that's less threatening.
Cause sometimes it could be threatening and, and
even some sellers take it personally and I
can attack on their house or even how
they live.
So you have to really have that conversation
with the other side and get a holistic
view and then deliver the package to your
seller as far as what's customary and what
they need to do.

(14:04):
And honestly what they would expect, perhaps you
mentioned being blended when they buy a house,
you know, wouldn't you like the air conditioner
to work, right?
So you're the blended style and that's showing
empathy, which, you know, as a mindful person,
you do put yourself in everyone's shoes.
And I think really good agents can do
that.
That's what agency is, right?
It's not our house.

(14:24):
We're not buying it or selling it.
We need to be in everyone's shoes and
connecting everybody and making sure things move forward
so that their goals are achieved.
Perfect.
One of my taglines also is I'm not
going to tell you what you want to
hear.
I'm going to tell you the truth and
the truth for both sides can be uncomfortable,
but you have to remove yourself.

(14:46):
Like you spoke, it is not about us.
It's about the principles.
And I think we take ownership too much,
but we are the facilitators of the information.
You're also known as the one who gets
it done.
Correct.
How'd you earn that title?
Well, I'm going to roll up my sleeves.
I've had many situations where I've taken my
shoes off and I've pulled rugs.

(15:08):
I've made beds.
I've picked up things in the backyard that
most agents would hire a company for photo
day.
You have a list of things that you,
your job is to market the property and
how are you going to market the property?
I'm looking at it and take ownership of
that.
When I'm prepping, I want to make sure
that there is nothing that a photo will

(15:29):
show that doesn't show that property in its
best light, because that's my job.
So I'm going to roll my sleeves up.
I'm going to hold laundry baskets out of
the shot.
I'm going to have their animals.
I'm going to hold their newborn.
If they're, you know, I do what it
takes to get the job done.
And I do have a team that comes
with me.
So I'm very prepared, but I do also

(15:52):
caveat my principles to let them know, this
is my process and this is why it's
always giving them the why.
I think you get them to sign on
with your process when they know why.
I'm a questioner.
My wife will tell you that.
And I always just want to know why
I'm willing to do anything, but I have
to know the reason.
So I appreciate that as somebody, you know,
in a seller's shoes, for example, why are

(16:14):
we rearranging the furniture?
And you have to have built trust with
somebody in order for them to listen to
your why and allow you to do it.
How do you build that trust?
Well, I also give them examples and it's
knowing it.
It's everything preparedness for readiness.
That's, you know, everyone knows the saying, but
are they truly prepared?

(16:34):
I know my clients.
And if it's a come list me, I'm
going to research what I'm walking into.
I'm looking at historical photos.
I'm doing everything so that when I'm walking
into the competitive situation, I know how their
home was marketed before.
If it wasn't me, I know environmentally what

(16:54):
my challengers are going to be.
I know I need to know the area.
I need to know what their, what is,
what is your biggest thing?
What do you hire an agent for?
What has, if you are hiring me, what
has worked and what has not worked in
the past.
And really it's knowing all of that ahead
of time on a phone call to prepare

(17:15):
you for that in-person interview.
I bring stats, I bring everything.
And I always say, I'm not going to
tell you, I'm going to show you.
So look me up.
I'm already actively doing these things in my
business.
So that first comment to them lets them
know that they're in good hands.
Transactionally, everyone wins awards, Michael, but the referrals

(17:38):
and the continued business and being a top
producer for so many years, they know that
you're doing something right.
Right.
That it's not just, you got lucky because
you may have sold someone a property and
they can't not use you, but you have
to be ready for even your best friend
making a business decision.

(17:59):
It is not personal.
So you you're at a stage in your
career.
You have the awards, but you have the
experience and you walk in the door and
people have researched you.
Let's talk to a new agent and go
back a couple of steps because you have
earned that.
I don't mean to dismiss it.
I just want to speak to those who
maybe can't walk in with a history of
yours.

(18:19):
How does a newer agent establish that trust?
You mentioned show, don't tell and preparedness.
Would you like to expound on that?
I think that a lot of companies speak
to this of leveraging the successful agents within
their brand.
And there you have to be an align
yourself with some mentor that knows the business

(18:41):
and knows how to counsel the new agents.
Of course, we have new agents.
Everyone started out as a new agent and
not everyone is lucky to come in with
a book of business.
So know your area, know the clients that
you're trying to procure, know the area.
Most importantly, but coach, do some feedback sessions,

(19:04):
do some script practice.
My opinion of scripts, is there a good
template?
But let it be conversational, not be desperate
and be creative.
How are you going to get into the
community?
Go and be around your social networks and
make the scripts your own, make the scripts

(19:25):
your own, transition them to how it's applicable.
I'm going to speak to someone at the
gym different than I'm going to speak to
a conference with other realtors in a referral
network.
There's conferences, know your audience, educate, educate, educate,
know the paradigm shifts.
These are all great tips anyone can do

(19:47):
for free.
Practice scripts, know your audience, research the data,
know the area.
It requires no experience whatsoever.
And a coach, I think will get you
there and tell you the same thing, but
they'll get you there faster.
They'll tell you what you're saying wrong and
why and words matter, but delivery matters more
and energy matters more.
I really feel like when you mentioned earlier,

(20:07):
creating a space, how I interpreted that was
when I'm with a client or anybody, I
want to let them know that they're in
a safe space to just be who they
are and to tell me what they need
to tell me.
I think a lot of conflict happens between
clients and agents when there isn't an open
line of communication and trust.
And sometimes just asking a good question and

(20:28):
being quiet and listening is all you need
to do to build the trust and rapport.
And it has to be from a genuine
place.
Correct.
Organic.
Yes.
And when you're working through a lot in
your career and you do find time for
your passions, I want to go back to
your passions.
It seems like you are full of limitless

(20:49):
energy, which, you know, as a yoga teacher,
you can tone it down and read the
room in a yoga class and keep it
very calm and Zen.
And I'm sure, you know, you can bring
the energy as you are today.
This energy you have, where does it come
from?
How do you get it?
Well, I'm excited about my growth.

(21:11):
And so I like to share that growth.
I, you know, my, I've always been tireless
with effort, whether it's when I'm dancing on
stage.
And a lot of my coaches in the
past have said, you never mark anything.
You never do anything in a rehearsal mode,
half of what you do in a How
you rehearse is how you perform.

(21:34):
And that goes back to how you practice
a script doesn't mean verbatim.
But how do you relate?
How do you practice that script?
And that's going to get you the more
you do it, the better you get at
it.
But you can't sit back and say, I'm
going to be a great agent.
And then you sit at an office, smiling
and dialing.

(21:55):
That's great.
And it has a place, but be out
in the community.
So do you find being out in the
community and practicing hard and rehearsing hard generates
more energy?
Because I think a lot of people have
that, I think, mistake in their think thought
process that I'm going to save it for
the big day.
I'm too tired.
I want to rest, not practice.

(22:15):
But you're saying the opposite practice hard, you'll
have the energy to perform at your best.
You already know it.
It's already there.
You're a rolling stone.
Yeah, an object in motion stays in motion.
Correct.
But you are one who appreciates rest.
So do you you are you energy all
day, and then you get to bed at
the same time you get your eight to
nine hours, you wake up and do it

(22:35):
again and sleep and it doesn't even change
on the weekend.
Quick ask if you haven't yet hit follow
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Now back to the episode.
It's seven days a week, you have to
commit to rest people run on zero fuel.
And they can't be good.

(22:56):
And then that's going to lead to sickness.
And we're only as good as our last
transaction in real estate, you have to show
up for everyone.
And if you're not healthy, that's the number
one thing your mind is all over the
place, you're caffeinated.
I mean, you have to get the rest.
So every night, same time now my naps,
they're different.

(23:16):
It depends if I have a client, it
depends when I take a fitness class or
a dance class, aside from me coaching that
class, maybe also the intuition.
How do I feel?
I sleep when I need a time.
And be true.
I did it last night with one of
my clients.
I said, I'm going to be off my
phone for a wellness break for two hours.
I'll call you in two hours.

(23:37):
What a great phrase.
Mm hmm.
Mm hmm.
A wellness break.
How do you prioritize your day, whether it's
your wellness breaks, uh, the client texting you
the class you have, tell me about, you
know, how you mindfully prioritize everything you have
going on.
It's well, you have a to do list
and every day your to do list should

(23:58):
have the items.
Now they can, you be flat, you have
to be flexible, but live out half of
your to do list.
There are last minute calls.
I get, I don't do appointments that call
me and say, come list me right now,
because of my process, I have to commit
to that process so that I can give
them the best version of myself.

(24:19):
And I prepare it's like anything else.
You put your socks on to do a
run.
You're not going to go sockless without your
socks, because that's going to create blisters and
all that.
You break your rules.
I learned a long time ago, don't break
your own rules.
What a great analogy.
You really have a way of tying in
fitness and real estate.
And I love it so much because there's

(24:41):
a famous basketball coach who the first day
of practice teaches the players how to tie
their shoes, which starts with how to put
on their socks, because putting on your socks
in incorrect way will lead to blisters if
you're a runner or basketball player, soccer player.
So you can't be the best runner or
soccer player if you have blisters, right?
Or, and a previous guest said this, you

(25:03):
didn't sleep well the night before.
So like your goal today is to be
the best runner or the best agent and
win the listing.
Well, let's work backwards.
Like what am I wearing?
You know, am I shaving?
Am I going to eat well?
Am I going to sleep well?
The night before that I pull my data
and just work backwards.
And if you do all the things you
need to do, the running part is easy.

(25:25):
Just show up and run.
Preparedness for readiness.
Are you a former military?
I am a military brat.
Okay.
Okay.
I have family that is through and through
military.
You're giving me military vibes with the preparedness
and readiness.
Yes.
Has it ever become an obsession or a
problem to be so prepared and ready all

(25:45):
the time?
It does.
And that's when, not necessarily are you going
to break your own rule, but through transactional
experience or years coaching, you just dig in
your toolbox, Michael.
And that toolbox is, I know my job
and I can make this happen.
If this is the only thing, it is

(26:07):
situational management.
And that means that if I do get
that, come list me call, say they're going
out of the country.
I make it happen.
I have those processes to those last minute
things.
I also have a staff that supports me.
So I'm communicating throughout my day because as
a realtor, as a real estate professional, as

(26:30):
a fitness coach, you have to be prepared
for those moments of curve balls and those
moments of last minute appointments.
You have to be.
So we talk a lot about preparing for
failure or preparing for road bumps.
So you have systems, even though, yes, you
might break your rule.
You're like, okay, I have to break the
rule.
Rules are meant to be broken, but I

(26:52):
have a backup plan.
And I would imagine you're communicating to that
seller who's leaving the country and has to
meet, you know, Mr. And Mrs. Seller.
This is not my normal process.
I want you to be aware because of
the urgency.
We're going to do, we're going to do
it this way, but I want to assure
you while you're gone, I'm going to be
doing the full process, right?
Something like that communicating.
And there's processes just like when you're marketing.

(27:15):
There's virtual, there's social, there's direct mail campaigns.
You have to live in all of those
spaces in our world because you're dealing with
different generations, your different personalities, you're dealing with
people that communicate a different way.
So you should be flexible in all of
your processes, but you have your systems in

(27:37):
order to where you're, you're catering to each
personality and it's learning the personality traits.
There's many, there's dis there's the owls, the
bull, the, the owls, the lambs, the bulls,
you know, we know all of these systems
and whatever you follow, that's how you live
your life and how you, you not adapt

(27:58):
to your personality, but you know who you're
going to be sitting in front of.
And that kind of relates back to holding
the space.
I'm going to hold the space different for
different people that are in trauma than weight
loss and different things.
People in different spaces, even though we say
a space is safe, that safe space may

(28:20):
be tampered with.
And that word safe is not always safe.
So I say, I hold the space for
you for whatever you need individually, because I'm
not going to sell a client and bring
them a marketing proposal for a $50,000
condo.
It's got to be pivoted to that customer

(28:42):
or that space that I'm coaching in.
I've got to know appropriately what's happening in
that space.
Yeah.
It sounds like you live a lot in
self-awareness.
What do you attribute that to?
Where did that come from?
Just wanting to be a better version of
myself every day growth.
And I tell people when I do counsel

(29:03):
and I am sitting in front of a
group of realtors within our organization, it doesn't
happen overnight.
I mean, you lose clients and that's how
you get better.
You get better through failure and it's not
failure.
It's an opportunity to skill up and level
up and be real with yourself.

(29:24):
That's when that ego is not confidence.
You got to figure out what went wrong
or you don't even say wrong.
You're going to say area of growth.
What is my area of growth?
What do I take away from this?
And thank you for allowing me to take
away that loss because it makes me a
better version of myself.
It makes me be able to be handling

(29:46):
and really deal with customers in a different
way.
Yeah.
That's Nelson Mandela saying, I never lose.
I win or I learn.
That's exactly right.
So true.
Because you have to believe in the process
that
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