UC & C Huddle

As we near the end of 2024, it's time for an annual wrap-up!

In this episode, we discuss features that were postponed from the roadmap — outbound messaging, AI, multi-timezone support...We’ll explore the reasons behind these delays from an insider's perspective, shedding light on the considerations that influenced these decisions.

Curious about any specific features? Tune in for exclusive details on what’s comi...

In today's digital era, the traditional hotel phone system finds itself in a somewhat awkward position. So how to push my business forward?

Drawing on the experience with Yeastar's new hotel module, Jason and Ramon share flexible strategies tailored to 3 different hotel tiers. The hotel market still brims with opportunities, highlighting the need for an integrated, lightweight, and cost-effective phone system.

What we've been working on during the summer break? Absolutely there are something new!

In this episode, Jason and Ramon unveil the highly-anticipated Auto Dialer feature. They'll explore the intricacies of the outbound call center solution, discussing its call mechanisms, AI power and its impact across various sectors.

If you're interested in the future of Yeastar's voice channel, this episode is a must-liste...

Can hosting solutions be a real money-maker? Absolutely! So, what's the secret to cashing in? 

In this episode, Ramon and Jason will dive into the booming cloud trend and check out how it could pay off for small and medium-sized businesses. They'll spill the beans on what to think about before switching, picking the right PBX, and even give you a price breakdown. 

This episode is your go-to guide if you're thin...

How do I work with an ISP?

As the global promotion of cloud PBX continues to gain momentum, this question grows in significance. That's why we've brought in a true ISP expert, Lily Zhang from Cocoa Oriental, who will be sharing her insights on typical ISP cases, important project considerations, and 6 useful tips for vendors looking to collaborate with ISPs.

If you're searching for collaboration opportunities w...

Quick question: Was 2023 hard for you? If your answer is yes, then this episode is a must-listen!

In this episode, Jason and Ramon discuss how Yeastar and other major industry players, like VTech, Mitel, and 3CX, dealt with the tough economic conditions — their business strategies, and how the market responded. They're also joined by David Searles, a senior MSP in the UK, to shed light on this topic. Don't miss...

As more and more businesses are moving their communications to the cloud, we've seen the rise of UCaaS, which is a completely different business realm and requires a new mindset.

So in today's episode, we will highlight some common concerns we've encountered from people who want to capitalize on the cloud opportunity but haven't made the move, like how to navigate the transition? How to sell cloud PBX? Listen n...

What will happen if 2 training professionals drink together off-work? 

Jason and Ramon reconvene to discuss and brainstorm ideas related to their experiences — the Summit, current challenges, and more insightful ideas about the VoIP business and UC solutions. 

So, kick back, grab a beer, and let's start a casual and free-flowing conversation!

Highlights:

• Tech talk with relaxing daily fun stories
• Candidly communications, and rea...

    In this pilot episode, we dive into the story behind starting the "UC&C Huddle" podcast. As the "official speakers" for Yeastar, the world’s leading UC solution provider, we've always wanted to have a special platform to share our ideas and engage in insightful conversations with individuals in the VoIP business.

    If you are curious about what goes on behind the scenes - the industry, products, and solutions, grab a drin...