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February 4, 2024 42 mins
Episode Introduction

As more and more businesses are moving their communications to the cloud, we've seen the rise of UCaaS, which is a completely different business realm and requires a new mindset.

So in today's episode, we will highlight some common concerns we've encountered from people who want to capitalize on the cloud opportunity but haven't made the move, like how to navigate the transition? How to sell cloud PBX? Listen now and join the discussion.

During this episode we discuss:
  • How to help end customers overcome infrastructure issues to transition to the cloud?   (05:22)
  • Cloud PBX, Trunks, and Services? How do I convince my clients to pay three times?   (12:19)
  • Rethink your role in this new business model (Hint: it’s not often what you think it is.)   (13:54) 
  • Talk about MSPs: What is it? How to switch your role to an MSP?   (20:20) 
  • From an MSP's perspective: What are the top five things they care about the most for phone systems?   (35:05) 
Preview of the next episode: 

A candid conversation with a senior ITSP. If you are interested, stay tuned so you don't miss out!

Now Over To You!

We’d love to hear your voice on this episode or anything about our UC & C Huddle podcast. Want to be the next guest? Got any topics you want to hear in future episodes? Whatever it is, feel free to drop a comment or contact us through the ways below to tell us!

Find Us: Do listen, like, and subscribe!

 

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