You know that moment when someone tells you that you've hurt them, and your first instinct is to defend yourself? To explain why you didn't mean it that way? To prove that they're misunderstanding your intentions?
I know that feeling. We all do. It's as natural as breathing – this urge to protect ourselves, to maintain our self-image as a good person who doesn't cause harm.
But I unfortunately has some tough news for you:
When someone tells you you've hurt them, you don't get to decide that you didn't.
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