What does it really take to deliver a consultation that converts and keeps clients coming back for more?
On today's episode Elli and I dive deep into the art (and science) of high-performing consultations.
Elli breaks down her signature five-step consultation method, a game-changer for beauty professionals who want to build deeper trust, offer real solutions, and achieve lasting client results.
From understanding your client’s deeper concerns to creating treatment plans they’re actually excited about, we’re covering the key elements that turn consultations into your most powerful business tool.
In this episode, we cover:
✨ The five-step method for a consultation that actually converts
✨ Why reviewing past treatments is crucial (and often overlooked)
✨ How to perform a results-driven skin analysis with confidence
✨ The power of product education and personalized planning
✨ Communication strategies that build instant trust and rapport
✨ How to manage expectations and deliver next-level aftercare
Whether you're a solo therapist or managing a full team, this episode is packed with actionable tips to help you refine your client consultations and boost retention.
Where To Find Elli:
📸 Instagram: https://www.instagram.com/thebeautybusiness.society/
🎧 Don’t just listen, engage! Tag me and Elli on Instagram with your top takeaway from this must-hear episode
I want to empower women in the beauty industry to create an impact, build an empire, and leave their legacy!
Ready to become an industry powerhouse?
Get more clients, more income, and your time back without burning out. Be among the first to access exclusive scripts, strategies, and systems to get booked, banked, and in demand.
https://beautyindustryleaders.com.au/booked-banked-and-in-demand
Business retreat in Vietnam
https://beautyindustryleaders.com.au/business-retreat-vietnam-feb-2026
If you have any questions about the episode, or have a burning question you’d like me to answer on the show, or if you’d like to join our movement of ambitious beauty leaders, connect with me and the rest of our incredible community on Instagram:
https://www.instagram.com/sammykennedycoach/
https://www.instagram.com/beautyindustryleaders/
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