John DeLaurier interviews Chuck Thokey, owner of Top Rep, on building a repeatable sales process, training reps from competent to pro, and follow-up systems that push close rates toward 50%+.
We also compare inside–outside teams vs. rehash models and where ProLine helps keep follow-up consistent.
1:32 — Build the sales process first
7:48 — Training levels: Competent → Mastery → Pro
12:08 — Resetting existing teams & back to basics
18:01 — Follow-up that actually closes
24:43 — Inside–outside vs. rehash models
Want a Roofing CRM that sells more jobs for you? Go here: ➡ https://www.useproline.com/sell-more-roofing-jobs/?utm_source=youtube&utm_medium=video&utm_campaign=brpepisode
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Subscribe to our Podcast channel: https://www.youtube.com/@BigRoofsClips
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Ways to Work with Us: ProLine Office Hours w/ our Emily, VP of Support & Success (Tuesdays 4:30PM EST Weekly)https://us06web.zoom.us/j/86305653101
Get your Roofing Questions Answered on Roofer2Roofer (Monday 4:30PM EST Weekly) https://us06web.zoom.us/j/81260583471
Book a Demo with our Team to Explore ProLine CRM:https://www.useproline.com/sell-more-roofing-jobs/?utm_source=youtube&utm_medium=video&utm_campaign=brpepisode
Create a Free ProLine CRM Account:https://proline.app/get-started
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