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March 3, 2025 27 mins

India has a lot of call centers. Who are they calling? Mostly clients in other countries. But what if the efficiency, professionalism, and empathy practiced in those centers were onshored to those closest to the Indian people, perhaps those at most at risk for depression…instead of impatient customers on the other side of the planet?

Kaya Guides is a digital mental health startup and one of Ambitious Impact’s newest high-impact charity ventures. In our chat, Rachel lays out how a service like Kaya Guides can provide a new chapter in mental health for *hundreds of millions*. Rachel’s team is looking to replicate the kind of jaw-dropping results observed in RCTs that have convinced the Lebanese government to adopt Smart Start.

Rachel has been in the social impact space for over eight years, and is now clearly thriving as a founder. I was honoured to sit with her after EAG Boston and learn not only the story of Kaya Guides, but also the vibrant human who is walking her values.

How to reach Rachel or Kaya Guides: hello@kayaguides.com

Best ways to Reach Elliot: Linkedin or the EA Anywhere Slack

Kaya Guides

https://www.kayaguides.com/

For more on Effective Altruism Global conferences:

https://www.effectivealtruism.org/ea-global

For more about from Rachel and my other guests, check out the EOA YouTube channel:

https://www.youtube.com/@-effectingouraltruism

Listen to the full audio podcast:

https://pod.link/1754081644

For more on Elliot’s coaching:

www.elliotbillingsley.com

 

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