Inspector Empire Builder

Inspector Empire Builder

The Inspector Empire Builder Podcast is where home inspection professionals come to rise, not just in business, but in mindset, leadership, and long-term legacy. If you're a home inspection business owner focused on growing, scaling, and building through your team, this show is your blueprint for achieving both time freedom and financial success. We go deep into team development, sales systems, client service, operational excellence, and the business frameworks that lead to sustainable, rapid growth. Every episode is crafted to help you get out of the day-to-day grind and start building.

Episodes

June 12, 2025 46 mins

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Join us on this episode of the Inspection Empire Builder Podcast as we dive into the world of inspection software with Jeff Jones, the founder and CEO of QuickInspect. Jeff shares his journey from a tech industry veteran to building a scalable, all-in-one platform designed to streamline and grow home inspection businesses. From intuitive report writing to robust support for solo and multi-inspector firms, Quic...

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In this episode, Matt Williams interviews Jamie Ward from Simple Solutions Call Center, discussing the intricacies of sales, customer service, and the evolution of the call center industry. Jamie shares her journey from a sales position in the home inspection industry to founding her own call center, highlighting the importance of identifying market gaps and providing tailored solutions. The conversation delves into t...

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In this episode of the Empire State of Mind podcast, host Matt Williams engages with Kyle Jensen and Carl Mayer, two home inspectors navigating the challenges of scaling their businesses. They discuss the importance of accountability, the decision to hire, and the significance of soft skills in the hiring process. The conversation also touches on the dynamics of involving family in the business and personal journeys f...

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In this episode of the Empire State of Mind podcast, host Matt Williams engages in a lively conversation with guests Christopher Enright and Erin K. Guyton. They dive into the dynamics of competition in business, sharing personal experiences with competitiveness and the importance of it as a driving force for growth. Additionally, they reflect on family retreats, leadership accountability, and how media representation...

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In this episode of Empire State of Mind, host Matt Williams sits down with the Florida Building Inspection (FBI) Group to discuss their journey in the home inspection industry. With special guests Tom Frey and Dusty Amatangelo, they dive into the origins of FBI Group, the challenges and rewards of scaling their business, and how they've expanded beyond inspections to include mold assessments, commercial property ...

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In this episode, host Matt Williams sits down with the dynamic husband-and-wife team, the Paternosters, to dive into the complexities of running a business together as a married couple. They share their experiences on the importance of clear communication, defining individual roles, and overcoming the challenges they've faced in both their personal and professional lives. The discussion touches on personal growth...

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In this episode of Empire State of Mind, hosts Matt Williams engage with Dalen and Matt Maxwell, founders of Report On Anything, a software company tailored for the home inspection industry. They discuss the challenges and triumphs of developing software while managing inspection businesses, the importance of creating user-friendly tools, and the future of technology in the industry, including the potential integratio...

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In this conversation, Matt Williams and Dylan Chalk explore the world of home inspection, the intricacies of report writing, and the development of software to enhance the inspection process. Dylan shares his journey from aspiring writer to successful home inspector and author, discussing the importance of clear communication in reports and the challenges of writing a book. They delve into the evolution of report writ...

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In this episode of Empire State of Mind, host Matt Williams sits down with Will Misegades, a seasoned home inspector, to discuss the exciting and challenging journey of merging his company, Redfish Inspections, with Magnolia Home Inspections. This insightful conversation explores the complexities of business mergers, the importance of relationships, and the role of mentorship in achieving long-term growth.

Key Highligh...

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In this episode of Empire State of Mind, host Matt Williams interviews Jake Edenfield, a seasoned home inspector from Wichita, Kansas. Jake shares his journey into the home inspection industry and offers valuable insights into growing a successful business, balancing work and life, and expanding into a multi-inspector firm.

Key Highlights:

1. Journey into Home Inspection:
Jake takes listeners through his personal jo...

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Could AI be the game-changer that the home inspection industry has been waiting for? Join us as we unpack the innovative ways AI is transforming this essential service, with special insights from Sterling and Lance of Inspector Call Center (ICC). Listen to their fascinating stories about overcoming regional pronunciation hurdles and the importance of bespoke training, plus a recap of Sterling's eye-opening sessio...

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Unlock the secrets to launching a successful career in the home inspection industry, as we sit down with Jesse Kennedy of Inspection Certification Associates (ICA), the training powerhouse behind over 30,000 proficient inspectors. This episode is a goldmine of information, whether you're a novice eager to make your mark, or a business owner aiming to bolster your team's expertise. Learn how ICA's holist...

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Every journey begins with a single step, but for Ian Mayer, that step launched an empire. As we sit down with the founder of I Am Home Inspections, he shares the rollercoaster ride of emotions and events that turned a layoff into a thriving Los Angeles business. From the early days of financial instability to the epiphanies that spurred growth and the support from the IEB community, Ian's tale is one of gritty de...

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Do you ever wonder how three accomplished home inspection company owners transformed their operations by embracing the digital era's remote work culture? Ever thought about how you can harness the power of virtual assistants to not just keep your business afloat, but make it flourish? Join us on an exhilarating ride with Mike Love Lady, Jeremy Love Lady, and Ralph Gabay as they take us through the paces of managi...

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Ever wondered what sets top sales professionals apart in the real estate industry? Get ready to glean some wisdom from Matt Muscat, our esteemed guest for the episode and marketing authority from Treadstone Mortgage. Matt brings to the table a well-rounded perspective on creating demand in any kind of market. He shares his adeptness at enhancing business for realtors and gives us a peek into how the best in the busine...

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Unlock the hidden world of home inspections as I sit down with expert inspector Matthew Query, whose insights will forever change the way you view the bones of your home. Traverse the unseen layers of construction with us, as Matthew divulges his unique journey from building homes to scrutinizing them, offering a fresh perspective on why every nail, joist, and piece of ductwork matters. Our chat strips back the drywal...

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Ever wondered about the environmental testing side of home inspection? We welcome Kim McDonough from EMSL Analytical Laboratories to shed some light on how these ancillary services can benefit your business. We discuss the range of services EMSL offers, from mold to lead, asbestos, and even drinking water testing. Learn about the hidden dangers of radon in water and why regular testing for contaminants is key for prot...

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Are you ready to transform your business and skyrocket your profits? We promise, you're in for an information-packed journey as we sit down with Tommy Mello, owner of A1 Garage Door, for a captivating conversation on mindset marketing and business growth. Tommy's expertise provides valuable insights on overcoming growth-stage challenges, emphasizing shifting mindsets, and underlining the power of delivering ...

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Imagine expanding your business to a tropical paradise, bringing your expertise to a place where it is much needed and appreciated. This is precisely what Hank Lobdell, owner of Radiant Property Inspection, did when he branched out to Aruba, a venture that we thoroughly explore in our latest podcast. Listen to Hank as he shares his journey of transitioning his extremely successful domestic inspection company to an int...

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Prepare to be enlightened as we bring you an invigorating discussion with Sterling Cox and Jordan Flint, the dynamic duo behind the Inspector Call Center (ICC). We venture into the intriguing world of the home inspection industry, as Sterling and Jordan unveil their revolutionary approach that goes beyond mere call center services. Tune in for a captivating narrative of their journey to attracting the crème de la crèm...

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