In this episode of Empire State of Mind, host Matt Williams sits down with the Florida Building Inspection (FBI) Group to discuss their journey in the home inspection industry. With special guests Tom Frey and Dusty Amatangelo, they dive into the origins of FBI Group, the challenges and rewards of scaling their business, and how they've expanded beyond inspections to include mold assessments, commercial property inspections, and more.
The conversation covers everything from the importance of great customer service to innovative services like their home watch and handyman programs. Whether you're an industry professional or curious about the inspection world, this episode is packed with valuable insights.
Tune in to learn how the FBI Group has grown, the strategies that set them apart, and the lessons they've learned along the way!
Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching
Contact Matt -
- email: matt@dciabq.com
- IG: @the.matthew.williams
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