If I'm in a bad headspace and avoiding doing what feels like a boring or difficult task, what's it going to take for me to open up to you as my boss, considering I'm feeling low in confidence, a bit lost, I'm already judging myself negatively? I have no idea how I'm going to get the work done. And can I trust you to not write me off as incompetent?
How are you going to help me, your direct report? Can I trust you? Can you help me shift to a positive headspace?
I want to introduce you to the Who Energy Model that I teach in Leaders Who Coach™. This simple model is going to help you as a coach-leader build trust in every conversation you have. In a nutshell, this technique puts the person in front of you, the person you're talking with — which really could be anyone in your life — at the very centre of that. Why is that important?
Key chapters in this episode are:
00:00 Introduction — I'm in a bad head space
00:37 Introducing the Who Energy Model™
02:35 How our human nature distracts and derails us
04:18 Why our ego stops us listening deeply
05:33 Why we avoid big feelings
06:38 The pressure to find the quickest fix
08:21 We are just reacting and coping, not responding
09:51 Positive and negative states of mind in the Who Energy Model™
11:55 What tips us into negative states of mind
13:43 Five tips for asking beautifully simple questions
16:33 Questions that build trust in conversations
18:19 Questions for more complicated conversations, more negative state of mind
21:51 You make the difference in conversations
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