What if the best way to fix healthcare wasn’t through policy, but through personal experience and persistence?
In this episode of Lightning RX, host Colette Nataf sits down with Kyle Sandler, Founder and CEO of DocuMed, to explore how one founder’s journey through injury, recovery, and frustration with the medical system led him to build a platform designed to simplify and humanize patient communication.
Kyle shares his transformation from athlete to entrepreneur, revealing how his years as a patient across nine surgeries and sixteen broken bones exposed the deep inefficiencies in healthcare communication. From confusing medical instructions to missed follow-ups, Kyle saw how a lack of clarity can lead to poor outcomes and burnout for both patients and providers. That’s where DocuMed was born, a mission-driven startup that empowers patients with personalized tools for preparing, tracking, and understanding their care, while helping providers close communication gaps that impact outcomes.
Even before launching its first product, DocuMed has drawn nearly $1 million in soft commitments and recruited leading physicians, including Dr. Ian Kaminsky, to its medical board, proof that the industry is ready for change.
What You’ll Learn:
- How personal experience can fuel innovation in healthcare tech
- The role of communication and education in improving patient outcomes
- Why empathy and user understanding matter more than technical skills in early-stage startups
- How DocuMed bridges the gap between patients, providers, and insurers
- Strategies for building credibility and partnerships before a product launch
- Fundraising lessons for founders in pre-revenue stages
- The importance of building mission-driven teams and advisors
- How startups like DocuMed are shaping the future of patient-centered healthcare
💡 Golden Nugget:
“You don’t have to wait for the system to change; sometimes, you just have to start building the solution yourself.”
Connect with Kyle Sandler
- LinkedIn: linkedin.com/in/kyle-sandler-7520562a3
- Website: mydocumed.com
- Email: Kyle@MyDocumed.com
Connect with the Show:
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If you enjoyed this episode, share it with someone passionate about healthcare marketing, startup growth, or innovative product launches, and don’t forget to leave us a review. New episodes drop weekly!
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