PbN Practice Pulse Podcast
In the dynamic landscape of dental practices, staying ahead requires more than just dedication – it demands knowledge, innovation, and strategic partnerships. Welcome to the Practice Pulse, the ultimate resource for practice growth in dental.
Episodes
Dr. Aditi Agarwal chats with Denise Williams-Jones, RDA, about building strong dental teams, delivering standout patient experiences, and leading from every seat in the office. With decades of hands-on experience, Denise shares practical tips on team culture, communication, and patient engagement trends every practice should know.
Dr. Aditi sits down with Jameson CEO Carrie Webber to talk leadership, systems, and creating a team culture that drives growth and treatment acceptance.
In this episode of Practice Pulse, Dr. Aditi Agarwal speaks with Melissa Turner about her transition from clinical hygiene to becoming a national voice for innovation in dentistry. Melissa shares how embracing creativity, technology, and teledentistry opened new doors - for both providers and patients. They discuss why texting and virtual care are essential for modern communication, how AI can reduce burnout, and why even small shi...
Dr. Rebecca Bockow, a dual-trained orthodontist and periodontist, reveals a groundbreaking approach to dentistry that goes far beyond traditional tooth alignment. In this compelling podcast episode, she shares her journey from a conventional dental practice to becoming a pioneer in airway-centered dentistry. Dr. Bockow explains how early expansion techniques can transform patient health, prevent future dental issues, and improve ov...
Join us as we chat with Joe Chickerillo, VP of Sales at My Dental SOP, about the power of centralizing resources for your dental practice. Joe highlights how a single hub for SOPs simplifies training, reduces turnover, saves time, and boosts practice valuation when selling. Learn how My Dental SOP helps distribute CE notes, protocols, and more to set your team up for success, ensuring efficiency and seamless knowledge sharing at ev...
In this Practice Pulse Podcast episode, Dr. Len Tau discusses balancing life outside of dentistry and being a solution in the field. He shares strategies for handling negative reviews, emphasizing that responses should target potential patients, not just the reviewer. Dr. Tau also covers automating feedback requests and the importance of reviews for local map SEO. They both discuss NAP and how to dominate your local landscape to a...
Heidi Mount, coaching expert and bestselling author, shares strategies to help dentists boost profitability and reduce stress. She emphasizes efficient systems, leveraging team expertise, and finding "hidden treasures" like offering whitening. Heidi stresses the importance of an engaged, accountable team aligned with the practice's vision. She encourages dentists to seek support to prevent burnout.
Minal Sampat, a marketing strategist in the dental industry, shares effective strategies to help dental practices grow their businesses. She discusses creating impactful marketing plans, leveraging social media, and developing content that connects with patients - all while saving on marketing costs. This is a must-listen for dentists and practice owners looking to take their marketing to new heights.
Burnout is a common challenge faced by many dental professionals. In this episode, we sit down with Dr. Sonia Chopra, a successful endodontist and practice owner, as she shares her personal journey of hitting rock bottom and finding her way back to professional fulfillment. Discover the strategies she used to regain control of her life, re-energize her passion for dentistry, and build a thriving practice while maintaining a healthy...
In this Practice Pulse Podcast episode, Allison Lacoursiere discusses proactive patient care, focusing on orthodontics and a patient-centric approach. She emphasizes team training to build confidence and align with the practice vision while fostering well-being through her "humans first" philosophy. Topics include gratitude boards, energy shifts, the Women in Digital Dentistry movement, and Allison's 6-month clear aligner bootcamp ...
In this Practice Pulse episode, Rebecca Herring reveals how virtual assistants can ease front desk stress and enhance the patient experience. She shares practical tips for integrating virtual team members, from getting started to identifying key areas for impact. Rebecca also explains how she guides practices in onboarding and utilizing virtual assistants to streamline workflows and boost efficiency.
In this Practice Pulse episode, Dr. Howard Polansky shares his journey from dentistry to financial coaching after a health scare with his son. Discover how Howard helps dentists rethink finances, making money move efficiently to save on interest, boost cash flow, and reclaim time. He offers actionable strategies to reduce financial stress and achieve freedom faster. Tune in for insights to transform your financial outlook and take ...
Join host Dr. Aditi Agarwal and Briean Clark, Founder of Pivotal Solutions, as they explore powerful communication strategies to boost patient treatment acceptance. Drawing on over two decades in dentistry, Briean shares how storytelling, layman’s terms, and tailored options build trust and clarity. Learn to overcome objections, address failed treatments proactively, and foster seamless team communication. Equip your team with tool...
Dr. Aditi Agarwal chats with Dr. Tarryn MacCarthy, orthodontist, mindset coach, and host of The Business of Happiness Podcast. Dr. MacCarthy shares her journey from burnout to building a thriving practice and advocating for stress management and happiness in dentistry. They discuss overcoming burnout, breaking the hard-work myth, managing stressful patients, redefining work-life balance, and building capacity through delegation. A ...
Brenda McNulty, owner of DSO Facts, shares insights on using dashboards to streamline KPI tracking, outsourcing to enhance efficiency, and leveraging software partnerships to optimize daily operations. She emphasizes the importance of thorough documentation for practice success and mindful communication to strengthen team morale and patient relationships. Brenda also discusses transparent bonus systems, clear goal-setting, and acce...
Dr. Aditi Agarwal interviews Lynda Sherman, a passionate advocate for sustainable dentistry, on how eco-friendly practices can increase profitability. Lynda shares her journey as an EFDA and founder of "Get Mouthy," an all-natural, accessible dental care box, and explains how dental offices can save by reducing waste. Catch a preview of her 2025 book, Waste Not, Profit More, aimed at reshaping dental practices for a greener future.
In this Practice Pulse Podcast episode, Greg Essenmacher of GnA Consult discusses the importance of organizational structure, financial challenges, and tailored consulting to stay competitive in dentistry. He shares insights on the Full Arch market, emphasizing proper marketing, treatment coordinator training, and a 360-degree approach. Greg also introduces his EAZ model (Empathy, Assurance, Zeal) and offers advice for entrepreneur...
In this episode, Dr. Aditi Agarwal interviews Ashley Bond, co-founder of Wisdom, on "Dental Billing 101." Ashley offers expert tips on streamlining insurance verification, submitting clean claims, and managing aging reports to boost profitability. Key insights include attaching correct documents, “posting with purpose,” and reviewing monthly reports to enhance financial outcomes. Tune in for actionable advice to simplify billing an...
Joelle Flynn and Sonia Hounsell, Co-CEOs of FunkkOFF!® Inc., discuss launching FunkkOFF! TeethRefreshers—a reusable 2-in-1 toothbrush and toothpaste. Joelle shares insights on inventing the product and securing patents, while Sonia discusses branding and competitive marketing strategies, including leveraging Amazon and TikTok. They also reflect on their Shark Tank journey, offering advice for aspiring entrepreneurs on innovation, I...
In this Practice Pulse Podcast episode, Dr. Alan Stern shares his wisdom on rekindling the love for dentistry and humanity. He discusses the five key elements that distinguish dentists as professionals, how to make Monday mornings enjoyable, and the importance of aligning with your core values. Dr. Stern emphasizes that greatness lies in the journey, not the destination, and offers inspiring tips for finding happiness in your caree...
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