Practice Pulse Podcast by PbN
In the dynamic landscape of dental practices, staying ahead requires more than just dedication – it demands knowledge, innovation, and strategic partnerships. Welcome to the Practice Pulse, the ultimate resource for practice growth in dental.
Episodes
Running a successful dental practice requires more than great clinical skills. Leadership, systems, and strategy are what ultimately determine whether a practice grows or becomes overwhelming. In this episode, Dr. Aditi Agarwal sits down with Dr. Rehan Shahid, a practicing dentist, entrepreneur, and co-CEO of a multi-practice dental group, to discuss how dentists can transition from day-to-day operators into confident CEOs. Dr. Reh...
In this episode, we sit down with Dina Lynch Eisenberg, JD, EMBA, CEO and Founder of Talkola, to unpack a problem many dental practices feel but rarely name: shadow friction.
Dina brings over 30 years of experience as a mediator, organizational ombuds, and former healthcare attorney, having resolved more than 6,000 workplace conflicts for organizations like Bank of America, St. Jude Children’s Research Hospital, Coca-Cola, and Twit...
Hiring feels more complex than it should, especially in dentistry. Short-staffed teams. Rushed interviews. Costly mis-hires. In this episode, Dr. Aditi Agarwal sits down with Wendy Aldhamen, Founder of Career Elevation, to break down how dental practices can hire better, faster, and more intentionally without burning out their teams or compromising culture.
Whether you’re a practice owner, associate dentist, or team leader, this co...
Are you feeling the pressure of running a dental practice in 2025 — staffing headaches, shrinking margins, DSOs everywhere, and constant change? You’re not alone. In this episode of the Practice Pulse Podcast, host Dr. Aditi Agarwal sits down with Dr. George Hariri, dentist, CFO, and author of Dental Moneyball. George talks about what it really takes to survive and thrive in modern dentistry and how to set intentional, realistic 20...
Dr. Aditi Agarwal hosts Anne Duffy, founder of Dental Entrepreneur Woman (DeW), to discuss her journey from hygienist to movement leader. Anne shares the DeW origin story, why women’s leadership is a “jungle gym,” the power of mentorship, avoiding burnout, and building authentic community. She also highlights the upcoming DeW Retreat in Charlotte, NC - a space for connection, growth, and celebrating women in dentistry.
About the gu...
In this episode, Dr. Aditi Agarwal and Ann Marie DePalma dive into why communication and team education are the foundation of a thriving dental practice. They discuss the role of AI in surfacing KPIs, the importance of team buy-in, patient-centered care, and how a well-informed team can turn insights into impact.
Dr. Amrita Patel joins Dr. Aditi Agarwal on the Practice Pulse Podcast to share her insights on practice ownership, building patient communication skills, understanding KPIs, and setting intentional goals. With experience as a multi-practice owner, educator, and national speaker, Dr. Patel also discusses trends in leadership and team dynamics that every dental practice should be prepared for, especially those led by new dentists. T...
Dr. Aditi Agarwal chats with Denise Williams-Jones, RDA, about building strong dental teams, delivering standout patient experiences, and leading from every seat in the office. With decades of hands-on experience, Denise shares practical tips on team culture, communication, and patient engagement trends every practice should know.
Dr. Aditi sits down with Jameson CEO Carrie Webber to talk leadership, systems, and creating a team culture that drives growth and treatment acceptance.
In this episode of Practice Pulse, Dr. Aditi Agarwal speaks with Melissa Turner about her transition from clinical hygiene to becoming a national voice for innovation in dentistry. Melissa shares how embracing creativity, technology, and teledentistry opened new doors - for both providers and patients. They discuss why texting and virtual care are essential for modern communication, how AI can reduce burnout, and why even small shi...
Dr. Rebecca Bockow, a dual-trained orthodontist and periodontist, reveals a groundbreaking approach to dentistry that goes far beyond traditional tooth alignment. In this compelling podcast episode, she shares her journey from a conventional dental practice to becoming a pioneer in airway-centered dentistry. Dr. Bockow explains how early expansion techniques can transform patient health, prevent future dental issues, and improve ov...
Join us as we chat with Joe Chickerillo, VP of Sales at My Dental SOP, about the power of centralizing resources for your dental practice. Joe highlights how a single hub for SOPs simplifies training, reduces turnover, saves time, and boosts practice valuation when selling. Learn how My Dental SOP helps distribute CE notes, protocols, and more to set your team up for success, ensuring efficiency and seamless knowledge sharing at ev...
In this Practice Pulse Podcast episode, Dr. Len Tau discusses balancing life outside of dentistry and being a solution in the field. He shares strategies for handling negative reviews, emphasizing that responses should target potential patients, not just the reviewer. Dr. Tau also covers automating feedback requests and the importance of reviews for local map SEO. They both discuss NAP and how to dominate your local landscape to a...
Heidi Mount, coaching expert and bestselling author, shares strategies to help dentists boost profitability and reduce stress. She emphasizes efficient systems, leveraging team expertise, and finding "hidden treasures" like offering whitening. Heidi stresses the importance of an engaged, accountable team aligned with the practice's vision. She encourages dentists to seek support to prevent burnout.
Minal Sampat, a marketing strategist in the dental industry, shares effective strategies to help dental practices grow their businesses. She discusses creating impactful marketing plans, leveraging social media, and developing content that connects with patients - all while saving on marketing costs. This is a must-listen for dentists and practice owners looking to take their marketing to new heights.
Burnout is a common challenge faced by many dental professionals. In this episode, we sit down with Dr. Sonia Chopra, a successful endodontist and practice owner, as she shares her personal journey of hitting rock bottom and finding her way back to professional fulfillment. Discover the strategies she used to regain control of her life, re-energize her passion for dentistry, and build a thriving practice while maintaining a healthy...
In this Practice Pulse Podcast episode, Allison Lacoursiere discusses proactive patient care, focusing on orthodontics and a patient-centric approach. She emphasizes team training to build confidence and align with the practice vision while fostering well-being through her "humans first" philosophy. Topics include gratitude boards, energy shifts, the Women in Digital Dentistry movement, and Allison's 6-month clear aligner bootcamp ...
In this Practice Pulse episode, Rebecca Herring reveals how virtual assistants can ease front desk stress and enhance the patient experience. She shares practical tips for integrating virtual team members, from getting started to identifying key areas for impact. Rebecca also explains how she guides practices in onboarding and utilizing virtual assistants to streamline workflows and boost efficiency.
In this Practice Pulse episode, Dr. Howard Polansky shares his journey from dentistry to financial coaching after a health scare with his son. Discover how Howard helps dentists rethink finances, making money move efficiently to save on interest, boost cash flow, and reclaim time. He offers actionable strategies to reduce financial stress and achieve freedom faster. Tune in for insights to transform your financial outlook and take ...
Join host Dr. Aditi Agarwal and Briean Clark, Founder of Pivotal Solutions, as they explore powerful communication strategies to boost patient treatment acceptance. Drawing on over two decades in dentistry, Briean shares how storytelling, layman’s terms, and tailored options build trust and clarity. Learn to overcome objections, address failed treatments proactively, and foster seamless team communication. Equip your team with tool...
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