Part 1: Mike Chorey, Sr Product Manager, AI & Innovation at Wendy's

PART 1: Although we are in the restaurant #voiceAI space ourselves, we believe in rising tides; that's why Incept AI's co-founder Justin Foster sat down with The Wendy's Company's Michael Chorey to talk about the success Wendy's is having with its #FreshAI rollout in partnership with Google. Without a doubt, Wendy's is a huge champion of voice AI technology. More importantly, this is a brand that champions authentic, meaningful, on-brand guest experiences. This wide-ranging interview is presented in two parts.

📺Watch and learn📺:

👉 How FreshAI grew from its humble beginnings in Mike's garage into a program scheduled to launch in 500-600 Wendy's restaurants by the end of 2025

👉 What Mike thinks has propelled FreshAI to success. [Hint: if you think it's technology, you'd be wrong].

👉 How Wendy's and Google split the load of running FreshAI

👉 The approach Wendy's took when involving humans in processing AI orders [and we agree it's the only correct way to tackle this problem, btw]

👉 Mike's hot take on the accuracy of the Wendy's FreshAI agent