Tim Newton, Chief Technology Officer @ Long John Silver's

TODAY on 🍔Restaurant 🤖Tech 📈Trends we sit down with Tim Newton, Chief Technology Officer at Long John Silver’s. With nearly three decades of restaurant tech leadership (Papa John’s, Fat Tuesday, Waitr, now LJS), Tim is leading a modernization push at one of America’s most iconic seafood brands.

📺WATCH AND LEARN📺

👉 How Tim and team are rolling out kiosks across 220+ corporate-owned restaurants — and why they started selling more baskets

👉 The growth path ahead for digital ordering and delivery (currently 7% of sales) and why doubling that mix in the next two years is a must

👉 How Long John Silver’s is reaching Gen Z through mobile, gamification, TikTok, and influencer marketing — while still honoring the nostalgic brand experience generations grew up with

👉 Tim’s candid view on AI: from demand forecasting to menu innovation, all the way down to fryer automation and voice AI ordering in the car

➕ PLUS: Rapid fire answers on cloud vs. on-prem, the #1 trait he hires for, and his go-to menu pick at LJS (spoiler: it’s not fish 🐔).

Thank you Tim! This one’s packed with leadership lessons and a clear-eyed view of where QSR tech is headed. 🚀