🌟 “In healthcare, technology can optimize systems—but it’s the human connection that truly heals.”
💡 “Leadership in crisis isn’t about having all the answers—it’s about showing up, staying real, and caring for people first.”
🌱 “AI may reshape healthcare’s back office, but compassion will always be at its heart.”
🎙️ Episode 24 is live for the Stanford MBA ’95 meets MBA ’25 podcast, “From Baby Boomer to Gen Z.”
This time, I’m joined by:
✨ Laura Zung (MBA ’94) – CEO of Lancaster Health Group, who led her family’s skilled nursing and Alzheimer’s care facilities through COVID’s darkest days. Laura’s reflections on technology, leadership, and human-centered care are raw and deeply moving.
🚀 Shelly Ngo (MBA ’25) – A second-year MBA student driven to expand healthcare access and affordability. Her journey—from growing up in East LA to shaping Gen AI solutions for hospitals—shows how personal loss can fuel purposeful change.
🎧 Together, we explore what it means to lead in an industry facing both crisis and transformation. From navigating generational divides to bridging the human-technology gap, this conversation is a testament to resilience, compassion, and the power of sharing real stories.
👉 Listen now and join us as we bridge 31 years of healthcare evolution and leadership lessons
00:00 Graduation Reflections and Celebrations
03:37 The Power of Storytelling in Education
05:36 Transitioning to the Professional World
07:33 Generative AI in Healthcare
09:10 The Evolution of Healthcare Technology
11:35 The Future of Healthcare and AI
21:28 The Evolution of Patient Care and AI Integration
25:00 Leadership Challenges During COVID-19
31:04 Personal Journeys in Healthcare
35:58 Skepticism Towards Technology in Healthcare
42:07 Life Lessons and Personal Reflections
47:53 New Chapter
Join the Podcast Series
Stanford MBA: From Baby Boomer to Gen Z | Class of ‘95 Meets Class of ‘25
Each of these episodes will feature a different pair of Stanford MBA people -- one from the class of 1995, and one from the class of 2025.
Remember to rate, review, and subscribe to stay connected with future episodes!
📺 Also available on YouTube:
Entire series playlist:
https://youtube.com/playlist?list=PLSaVisoF0D_GKxVmHmakNxdpAJCb5_VTP
More info: https://www.katharinemclennan.com/
Contact: kath@katharinemclennan.com
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