In this episode of Syncronized, host Brandon Garcin sits down with Brian Strong, CEO of TenHats, to explore the roadmap for scaling MSPs past the $10 million revenue mark. Drawing from decades of experience, Brian shares actionable insights on how to transition from a founder-led operation to a scalable, executive-led organization. From shedding day-to-day responsibilities to fostering trust and leadership in your team, he explains the mindset shifts required to build a thriving enterprise.
The conversation dives into the financial strategies MSPs need to master for sustainable growth. Brian emphasizes the importance of dissecting costs, leveraging fractional CFOs, and optimizing pricing models to improve margins. He also highlights the value of granular financial tracking to identify blind spots and ensure long-term profitability.
On the sales front, Brian outlines how to structure and incentivize a high-performing sales team while balancing inbound and outbound strategies. Whether you're targeting niche markets or expanding through referrals, this episode delivers practical advice for scaling MSP success.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
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CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.