What happens when a hungry banker decides to transform food delivery? For Will Shu, it meant hitting the streets as Deliveroo’s first rider, facing unexpected challenges, including getting a scooter helmet stuck on his head and navigating a high-stakes antitrust investigation.
In this episode, Will shares the key moments that shaped Deliveroo’s journey, from its humble beginnings with just three restaurants to becoming a global force. He opens up about early missteps, the mindset needed to push forward, and why staying obsessed with the customer experience made all the difference.
IFS - award-winning Asset & Service Management software
👉 Reimagine your operations at https://hppod.co/ifsai
Hosted on Acast. See acast.com/privacy for more information.
Popular Podcasts
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Therapy Gecko
An unlicensed lizard psychologist travels the universe talking to strangers about absolutely nothing. TO CALL THE GECKO: follow me on https://www.twitch.tv/lyleforever to get a notification for when I am taking calls. I am usually live Mondays, Wednesdays, and Fridays but lately a lot of other times too. I am a gecko.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.