Work Shield: Listening and Resolving

Work and the location and people with whom it gets done can be such a source of fulfillment and connection. Yet, it often presents frustration, misunderstandings, and grievances. Part of the problem is that companies don’t have a viable culture that supports open communication when things go awry – people don’t feel comfortable sharing their hurts and disappointments. That’s when problems can escalate to bigger levels than need be - and when bringing in a third party helps significantly.

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