One Nelson woman is the latest to express disappointment with Air New Zealand's conduct.
On April 29, Kerstin Zdzieblik was bumped off her afternoon flight to Auckland - meaning she missed her international connection and was left $800 out of pocket as a result of this mistake.
Her daughter, Anne Thomas, says the airline gave away her seat to relocate a crew member without checking she had an international connection.
LISTEN ABOVE
See omnystudio.com/listener for privacy information.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Nikki Glaser Podcast
Every week comedian and infamous roaster Nikki Glaser provides a fun, fast-paced, and brutally honest look into current pop-culture and her own personal life.