Some Ed Sheeran fans are up in arms, claiming their seats for this weekend's concerts at Auckland's Eden Park have been changed without their permission.
Consumer NZ chief executive Jon Duffy told Mike Hosking ticket companies are protected by their terms and conditions.
He says if they argue the new seats are actually better, they might not need to compensate people.
LISTEN ABOVE
See omnystudio.com/listener for privacy information.
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Nikki Glaser Podcast
Every week comedian and infamous roaster Nikki Glaser provides a fun, fast-paced, and brutally honest look into current pop-culture and her own personal life.