Heightened demand in a changing police environment is shifting response time targets for call-outs.
Targets have been adjusted, giving officers twice as much time to get to emergencies in urban areas at 45-minutes.
Rural targets are up to 60 minutes from 45 - and police can now respond to fewer burglaries in 48-hours.
Deputy Police Commissioner Jevon McSkimming told Tim Dower they're seeing significant growth in call-outs.
He says there's been almost a doubling in family harm and mental health call outs over the past ten years - and they've had to have an honest conversation about their performance goals.
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