February 4, 2020 • 35 mins
Ray O’Donoghue is MD of Corporate Banking for the Midlands region in Barclays. He talks about transforming the organisation from geography-led to industry-led and how the relationships with customers changed. It was a bold move that could have led to resistance but he engaged people by making sure they were part of the solution, continually refining the solution based on feedback.
Mark as Played
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