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November 4, 2025 12 mins

Some gym owners think they just need better ads.

So they swap agencies. Rewrite headlines. Launch new promos. And when the new clients start rolling in, it feels like it’s working – at least for a little while.

Yes, the leads come in... but so do the cancellations. No matter how much they spend on ads, the growth never sticks. And every month, they find themselves back at square one.

That’s because marketing isn’t the core issue.

In part 4 of this 5-part series on the myths that keep gym owners stuck under $30K, Tim and Randy dig into the belief that marketing is the biggest problem in a struggling gym. What they reveal is harder to face: client retention, outdated pricing, and weak service delivery are the real leaks in the bucket.

They break down the math behind churn, explain why some clients quietly vanish, and share stories from the floor and the frontlines.

So if you're stuck under $30K, this episode will help you see the truth: it's probably not because you aren’t spending enough – it’s because what you keep matters more than what you get.

Tune in!

Key Takeaways: 

  • Intro (00:00)
  • Myth #4 – Marketing is not the core problem (00:48)
  • Leaky bucket analogy and client churn (02:20)
  • You can’t outspend attrition forever (03:45)
  • GLP-1 weight-loss drugs shift client mindset (06:19)
  • Education gap worsens retention (07:14)
  • Marketing can’t fix poor operations (10:07)
  • Start tracking retention metrics objectively (11:26)

Additional Resources:

- Schedule your SpringBoard call

- Apply to join The Iron Circle

- Check out our Switch to Semi-Private course

- Get 30 days of Semi-Private Pro on us!

- A tool for deciding on new gym services – 5-Question Matrix

- Tim's new book – Built to Win by Tim Lyons 

- ProFit Accelerator: Helping Training Gyms Grow to 30K/month and Beyond Facebook group 

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