DEO's Growth Secrets Podcast for Dental Organizations

What if the real reason you feel behind on taxes and cash flow is because you're still 'flying blind' financially? In this episode, Duckett Ladd's, Jared Duckett and Caleb Gussner, reveal why every dental practice owner needs a true financial playbook to make smarter decisions and avoid costly surprises. They break down the dangers of managing from your bank balance, how year-end tax strategies really work, and why understanding yo...

Ever look around your practice and think, "How am I supposed to lead this team when I'm still figuring things out myself?"

In this episode, host Jordin McEntire sits down with Dr. Tyler Tolbert, owner of Smile Now Dentures and Implants, to unpack the real journey behind growing a dental organization. Tyler shares the moments most owners hide. The tough partnership decisions, the people challenges, the chaos of growth, and the clari...

If your best front desk team member quit tomorrow, how fast would your new patient numbers start to drop?

In this episode, host Emmet Scott sits down with Miles Beckett, CEO and Co Founder of Flossy, to unpack the real story of a high volume practice that lost over half its new patient flow when one team member walked out. Miles shares what happens when calls slip to voicemail, why booking rates collapse in seconds, and how practic...

Does AI actually make your practice easier to run...or just give you one more thing to figure out?

That's the question every dental practice owner is wrestling with right now. In this episode, host Kendall Hussain talks with Mike Huffaker, Chief Revenue Officer at Planet DDS, about separating hype from reality when it comes to AI in dentistry. Mike shares how Planet DDS grew from $10M to $100M in recurring revenue by helping thousa...

What happens when your success starts to cost you your freedom

In this episode, Emmet Scott talks with Dr. Geith Kallas, Founder and Owner of Smile Makers Dental Center, about the hidden cost of growth and how he turned burnout into breakthrough. Dr. Kallas shares how he went from running himself ragged across multiple locations to building systems, empowering leaders, and creating consistent clinical excellence through AI and smar...

What if you could grow your dental practice without ever compromising patient experience?

In this episode, host Jordin McEntire talks with Dr. Rania Saleh, DDS, MSD, Founder and CEO of Oryx Dental Software. Dr. Rania shares how her journey as a practicing dentist revealed the gaps in patient care, communication, and team efficiency that inspired her to build Oryx — a cloud-based dental software designed by dentists, for dentists. S...

What if every unanswered phone call was money slipping through your fingers?

In this episode, host Kendall Hussein talks with Shea Davis, Director of Marketing and Sales/Accounts Receivable, and Kristy King, General Manager of Concierge Contact Center. Together, they reveal how missed calls quietly drain revenue, overwhelm front desks, and leave patients hanging. You'll hear what's really happening behind those "we're busy" moments...

What if AI didn't replace your team but made them better? In this episode, host Kendall Hussein talks with Laura Nelson, VP of AI, Training, and Development at Mango Voice, about how dental teams can stop being busy and start being effective. Laura shares how Mango Notes automatically writes call notes directly into your PMS so your front desk can stay focused on patients instead of paperwork. She also explains how Margot, Mango's ...

Would you ever build your dental practice on 75-year-old technology? In this episode, host Jordin McEntire talks with Richard Del Monte, Partner Advisor at Allworth Financial, about why most financial strategies haven't kept up with today's economy. Richard shares how outdated investing models leave money on the table and what high-earning dental practice owners can do differently. From understanding the limits of traditional portf...

What if the hardest part of scaling your dental practice wasn't growth itself, but leading the people who make it possible? In this episode, Emmet Scott sits down with Dr. Laxmi Reddy and Dr. Vaibhav Rai, owners of Smile Loft Dental. From starting with one practice to now running ten, with 15 associates and 130 team members, they share the lessons that reshaped how they lead. You'll hear how slowing down to listen changed everythin...

What if one tweak in treatment consultations increased case acceptance 30%? In this episode, Kendall sits down with Patrick Johnson, Head of Customer Experience at Rilla, to unpack the hidden moments that decide whether patients say yes to treatment. Patrick shares how one dental group saw treatment acceptance increase 48% in just three months, why many treatment coordinators don't ask for the close, and how AI coaching exposes pat...

💥 What's the one thing your team needs from you more than anything right now? Spoiler: it's not higher pay, better tech, or even more training. In this episode, futurist and researcher Seth Mattison joins us to unpack the universal leadership principles that matter most in times of disruption—hope, agency, and vision. We dive into how entrepreneurship is the "CrossFit of personal development," why regenerative leadership is the fu...

Are you making choices today that could quietly cost you millions when it's time to sell? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO of McLerran & Associates, to unpack the biggest exit mistakes owners make. Brannon shares why doctor turnover can sink a deal, how quick tech stack changes or PPO exits backfire, and why private equity is laser-focused on $500k–$5M EBITDA practices. You'll also hear why dentistr...

What happens when the traditional dental model can't reach the patients who need care most? That's the problem Dr. Kwane Watson set out to solve. In this episode, he shares how his pivot to mobile dentistry brought care to over 7,000 patients last year across Kentucky and Georgia. You'll hear how he turned a failed app into a thriving model, managed overwhelming demand with 31,000 calls in a year, and why convenience—not location—i...

What if you could cut no-shows in half and turn uninsured patients into your most loyal ones?

In this episode, Dave, CEO of Clerri (Formerly Kleer + Membersy), shares how membership plans are changing the way practices grow. Patients come back more often, accept more treatment, and spend more with confidence. You'll hear the simple steps to set it up in your practice, from one-minute sign ups to front desk workflows, and how it giv...

Are you earning seven figures but still feel financially uncertain about retirement?

You've built a successful practice and accumulated wealth, but you're not sure when you can actually step back. In this episode, Laurie Ingwersen from Allworth Financial breaks down the "Seven-Figure Dilemma" that many high-earning dentists face. She walks us through how cash balance plans let you contribute six figures annually while slashing your...

Are your patients saying no because they're scared, not because they can't afford it? For so many people, the thought of sitting through a long, painful appointment is enough to put their health on hold. In this episode, Kendall Hussein talks with Leah Zipperstein (Head of Strategy) and Clay Griffith (Head of Growth) from Vesper Institute about the real reason patients avoid care, especially when they need a lot of work. They explo...

What happens when you're producing $4.5M a year… but still feel stuck? In this episode, Dr. Ben Oppenheimer shares the real cost of being the top producer in a growing dental organization. From hiring associates and scaling to 7 practices, to the challenge of letting go and learning to lead, Ben opens up about the hard lessons that come with growth. He talks mentorship, internal training, and what it takes to stop being the bottlen...

Did you know practices with $1M–$3M in EBITDA see the highest demand and valuations in today's market? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO & Principal of McLerran & Associates to unpack what actually drives practice value—and what silently holds it back. They talk owner-dependence, key man risk, and why growing same-store revenue matters more than adding new locations. If you're a dental entrepreneur l...