If your best front desk team member quit tomorrow, how fast would your new patient numbers start to drop?
In this episode, host Emmet Scott sits down with Miles Beckett, CEO and Co Founder of Flossy, to unpack the real story of a high volume practice that lost over half its new patient flow when one team member walked out. Miles shares what happens when calls slip to voicemail, why booking rates collapse in seconds, and how practices using Fiona are adding 50 plus new patients a month by removing hidden friction and giving patients what they actually want. It is simple, uncomfortable, and exactly what growth minded owners need to hear.
Β
π Special Offer for Listeners
If you sign up for Flossy, your onboarding and set up fees are waived when you mention this podcast.
π Connect with Flossy
π www.flossy.com
π www.linkedin.com/company/flossy
π Connect with Miles Beckett
π¦ www.x.com/mbeckett
π www.linkedin.com/in/miles-beckett
Β
π‘ Running your practice shouldn't feel like survival mode.
Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability.
π Subscribe Now: https://deodentalgroup.com/newsletter/
Las Culturistas with Matt Rogers and Bowen Yang
Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you wonβt hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, youβve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
The Brothers Ortiz
The Brothers Ortiz is the story of two brothersβboth successful, but in very different ways. Gabe Ortiz becomes a third-highest ranking officer in all of Texas while his younger brother Larry climbs the ranks in Puro Tango Blast, a notorious Texas Prison gang. Gabe doesnβt know all the details of his brotherβs nefarious dealings, and heβs made a point not to ask, to protect their relationship. But when Larry is murdered during a home invasion in a rented beach house, Gabe has no choice but to look into what happened that night. To solve Larryβs murder, Gabe, and the whole Ortiz family, must ask each other tough questions.