Designing the Future with Game-Changers, Presented by SAP

Designing the Future with Game-Changers, Presented by SAP

Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions. Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series Designing the Future with Game-Changers. We’ll explore the design of the future and how it continues to change as it unfolds – across education, healthcare, customer experience, the supply chain, transportation, a global innovation culture and other areas that impact us daily. Technology races forward. How do we keep a human face on digital disruption so it includes all of us? Learn how you can become the savvy Leader who takes your company across the finish line as you look ahead to the next wave of business innovation. Designing the Future with Game-Changers, presented by SAP.

Episodes

Encore: Designing the Future of Customer Experience

November 30, 2017 • 56 mins
The buzz: “A satisfied customer is the best business strategy of all” (Michael Leboef). The pressure on companies to create compelling customer experiences is so fierce, it has been elevated to the C-Suite. A key strategy is personalization, being “in the moment” with the consumer. What will the customer experience look like tomorrow as companies seek to delight consumers and confound competitors across industry lines? The expe...
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Your Business Innovation: Fostering Fear or Evoking Excitement?

August 10, 2017 • 56 mins
The buzz: “An innovative culture…cultivating a mindset to learn to see the world in new ways” (F.Hoque, fastcompany.com). Does the term “Business Innovation” strike fear or elicit possibility in your organization? If silo’ed business units are timidly testing Machine Learning, AR and AI, but missing the big picture, fear is likely. But if powerful new technology across your products and services is helping you exceed customers’ exp...
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Encore: Design Thinking at School, Curiosity at Work

July 20, 2017 • 57 mins
The buzz: “It is a miracle that curiosity survives formal education” (Einstein). Curiosity is celebrated in young children, but often squelched by the school system and job world. Now youthful curiosity, in the mature form of empathetic, critical thinking, is increasingly demanded of employees to help their organizations break the status quo and drive innovation. How to prepare students to develop curiosity into valued workforce ca...
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Innovation Culture: Designing Your Business Personality

June 22, 2017 • 56 mins
The buzz: “An innovative culture…cultivating a mindset to learn to see the world in new ways” (Faisal Hoque). The notion that culture can impact an organization’s evolution and growth has been on the minds of leaders for years. Some say culture is the “personality” that shapes their ability to drive innovation. Fast-forward to today: We still need to define the type of culture that creates new ideas while disrupting old business m...
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Futurists: Analyzing Trends, Crystal Ball or Both?

June 1, 2017 • 56 mins
The buzz: “The future is sooner and stranger than you think” (Reid Hoffman). What does it mean to be a Futurist at this time in our personal and business history? Today’s futurists (oxymoron?) take into account key trends including the impact of the digital world in our connected-everything-and-everywhere era, as well as technological advances that may propel us into the next century. Then what: a magic crystal ball? The experts ...
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Designing the Future: Role of Prototyping In Just About Everything - Part 2

May 4, 2017 • 57 mins
The buzz: “While developing his vacuum, James Dyson went through 5,126 failed prototypes ...But the 5,127th prototype worked...” (Evan Carmichael). Welcome to Part 2 for a deeper dive into prototyping in Design Thinking, which ensures ideas are tested and re-tested on a small scale to determine, “Did I understand what you want or need?” prior to a large investment. Designers, creators and innovators use prototyping styles and techn...
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Designing the Future: Tech Trends Impact - Part 2

April 13, 2017 • 55 mins
The buzz: “The robot that takes your job should pay taxes” (Bill Gates). On Part 1, our panel peered ahead to describe future tech trends and their impact on blue collar and white collar occupations. Today on Part 2, they’ll cover how tech innovations including machine learning, AI, predictive modeling and 3D printing are impacting us right now. The experts speak. Gray Scott, SeriousWonder.com: “One of the definitions of sanity ...
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Designing the Future: Prototyping In Just About Everything!

March 23, 2017 • 56 mins
The buzz: “Above all, think of life as a prototype. We can conduct experiments, make discoveries, and change our perspectives” (Tim Brown). Prototyping in Design Thinking ensures ideas are tested and re-tested on a small scale to answer the question, “Did I understand what you want or need?” prior to large investments. Designers, creators and innovators use an array of prototyping styles and techniques to help decide which ideas to...
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Designing the Future of Customer Experience

March 2, 2017 • 56 mins
The buzz: “A satisfied customer is the best business strategy of all” (Michael Leboef). The pressure on companies to create compelling customer experiences is so fierce, it has been elevated to the C-Suite. A key strategy is personalization, being “in the moment” with the consumer. What will the customer experience look like tomorrow as companies seek to delight consumers and confound competitors across industry lines? The expe...
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Designing the Future: Tech Trends Impact

February 9, 2017 • 57 mins
The buzz: “You cannot endow even the best machine with initiative; the jolliest steamroller will not plant flowers” (Walter Lippmann). Technology is moving at the speed of light, with machine learning, augmented reality, and 3D printing impacting our lives right now. But where is all this headed in the near and far future? The experts speak. Josh Bernstein, Dell EMC: “I think if you do something and it turns out pretty good, then ...
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Design Thinking at School, Curiosity at Work

January 19, 2017 • 57 mins
The buzz: “It is a miracle that curiosity survives formal education” (Einstein). Curiosity is celebrated in young children, but often squelched by the school system and job world. Now youthful curiosity, in the mature form of empathetic, critical thinking, is increasingly demanded of employees to help their organizations break the status quo and drive innovation. How to prepare students to develop curiosity into valued workforce ca...
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