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September 9, 2025 18 mins

Managers are stretched thin, but remain the most powerful voice for employee trust.

In this episode of ThinkCast, Gartner VP, Advisory Alexandra Earl introduces the 4 C’s of Manager Communication Competencies: Championing, Coaching, Conversing and Connecting. From helping employees link strategy to daily work, to creating true two-way dialogue, Alexandra outlines a clear framework to elevate communication and improve team engagement.

 

Tune in to discover:

  • Why managers remain the most effective communication channel
  • The 4 essential communication competencies every manager must build
  • How contextualization helps employees see themselves in strategy
  • Practical steps for self-assessment and peer support networks

 

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