Episode #305: Mastering Communication for Legal Leaders

In this episode, Molly breaks down what mastering communication really looks like for legal leaders—from handling those “Gotta minute?” interruptions to leading clearer, more productive meetings. She shares simple strategies like setting office hours, understanding team communication styles with the Kolbe A Index, and creating space for better conversations that actually move things forward.

 

Key Takeaways:

 

• Understanding and utilizing different communication styles through the Kolbe A Index can significantly improve workplace efficiency and team interactions.
• Establishing a structured approach to managing "Got a minute?" moments can streamline communication and reduce workflow disruptions.
• Instituting 'are you interruptible?' as a standard office language can help maintain focused work environments and respect individual workflows.
• Implementing daily huddles and open office hours can facilitate better preparation and reduce unnecessary interruptions.
• Fostering a culture of self-awareness and accountability through clear communication standards helps take pressure off leadership roles.

 

Quote for the Show: "People behave how you train them...the key is to have a system for facilitating and leading all communication in the firm." - Molly McGrath

 

Links:

• Website: https://hiringandempowering.com/

• Facebook: https://www.facebook.com/hiringandempowering

• Instagram: https://www.instagram.com/hiringandempowering

• LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/

• Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk