È in rapida crescita il numero di persone che usano ChatGPT, Character.ai, Claude e altre intelligenze artificiali come strumenti di terapia o supporto psicologico, chattando con questi software a proposito dei propri problemi. È un approccio terapeutico discreto, privato, immediato e poco costoso, ma ci sono rischi di privacy molto elevati e i consigli dispensati da queste IA vanno contro le raccomandazioni degli esperti. La principale organizzazione mondiale di psicologi ha lanciato un appello alle persone, citando esempi anche letali di uso di questi software e mettendo in guardia contro l‘eccesso di fiducia in questa tecnologia. E un’inchiesta ha scoperto che i chatbot terapisti online mentono senza ritegno ai loro pazienti, spacciandosi per persone reali e inventandosi i titoli di studio.
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