Double-Digit ProServe Growth: Managing Success

The economic forecast is rosy for professional services aka ProServe firms. Why? The cloud, says THINKstrategies’ Jeff Kaplan. “While often easier to use than traditional on-premise apps, cloud solutions still require specialized skills that most internal IT and SW development organizations don’t have. This has opened up a great opportunity for professional services firms.” But double-digit growth has a price, notes Service Performance Insight’s Dave Hofferberth. “In 2012 ProServe revenues will top 10%, headcount growth will top 10%, hourly bill rates will increase by over 10%, and employee attrition will be over 10%. The strains on these organizations will be enormous.” How to survive? “Managing a ProServe firm’s knowledgebase is more critical than ever,” says SAP’s David Sweetman. Join us are we explore Double-Digit ProServe Growth: Managing Success. p.s. For more food for thought from the experts, catch “Coffee Break with Game-Changers”, Wed. 8 AM Pacific on The Business Channel.