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May 24, 2012 56 min
The economic forecast is rosy for professional services aka ProServe firms. Why? The cloud, says THINKstrategies’ Jeff Kaplan. “While often easier to use than traditional on-premise apps, cloud solutions still require specialized skills that most internal IT and SW development organizations don’t have. This has opened up a great opportunity for professional services firms.” But double-digit growth has a price, notes Service Performance Insight’s Dave Hofferberth. “In 2012 ProServe revenues will top 10%, headcount growth will top 10%, hourly bill rates will increase by over 10%, and employee attrition will be over 10%. The strains on these organizations will be enormous.” How to survive? “Managing a ProServe firm’s knowledgebase is more critical than ever,” says SAP’s David Sweetman. Join us are we explore Double-Digit ProServe Growth: Managing Success. p.s. For more food for thought from the experts, catch “Coffee Break with Game-Changers”, Wed. 8 AM Pacific on The Business Channel.
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