Conflict is defined as a serious disagreement or argument, a quarrel a squabble, a battle, it's uncomfortable, it's awkward... none of that sounds pleasant does it? Yet somehow, Karen is able to see the light in this terribly uncomfortable situation and helps others work through conflict in an incredibly healthy and helpful way. She uses her years of expertise at intense mediation tables, supportive research from scholars and well-designed strategies to help give conflict a better reputation.
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