Leadership With Heart

Leadership With Heart

Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty and Founder and CEO of Customer Fanatix as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders.

Episodes

May 11, 2021 18 min

In this episode, Heather interviews Christiano Gherardini, President/Owner at Turnkey Technologies, Inc., a Gold Microsoft Dynamics Partner. Christiano started the company about 27 years ago - and now serves local, regional, and national customers. They sell and implement accounting software and CRM software across the US, that help businesses replace their legacy business systems and automate their financials and operations. His c...

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In this episode, Heather speaks directly with her listeners about the inspiration behind her book and some updates regarding the Caring Leadership Ecosystem of the book, assessment, and community.

Key Takeaways:
Leaders must make their employees feel seen and heard,
The Caring Leadership ecosystem is a support system for individuals who want to be better,
Leading with Heart creates a ripple effect.

One Manager at a Time:
Although I...

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April 27, 2021 26 min

In this episode, Heather interviews Kara Westurn, Regional Director at CharDonnay Dialysis/CDI Health, where she is in charge of overseeing dialysis centers in correctional facilities across the country. Kara is authentic, vulnerable, and so open about her story that it actually brings them to tears. Take a listen to know how Kara was able to turn her life around and create the life she knew she deserved. 

Kara Westurn is the poste...

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In this episode, Heather interviews Eddy Badrina, CEO of Eden Green and Co-founder of Buzzshift. This 20-minute podcast is filled with insightful information about his innovative company Eden Green and what it takes to be a leader. Eddy attributes most of his leadership values to his parents, who immigrated from the Philippines with little to their name and made a life for themselves in Houston, TX.

From a young age, Eddy was shown...

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In this episode, Heather interviews Janine Williams, the CEO, and Founder of Impulsify, a software company that equips businesses with simple, affordable technology solutions. She refers to herself as a “reluctant CEO” who believed in a product and decided she wouldn’t take no for an answer.  

Janine believes in “The Adversity Advantage” and her story is quite unique. Her obstacles to overcome adversity began as a young girl and sh...

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In this episode, Heather interviews Taneshia Nash Laird, the president & CEO of Newark Symphony Hall, the vintage 1925 performing arts center in Newark, NJ. The way that Taneshia came to be on Heather’s podcast reveals a uniqueness that accompanies this episode until its end. 

The first word Taneshia uses to describe her leadership style is compassionate. This deep found sense of compassion that Taneshia claims to strive for, i...

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In this episode, Heather speaks with Matt Manners, CEO & Founder of Inspiring Workplaces. Matt shares his well-founded perspective that the traits of a caring leader are those of a caring human being. Matt’s mission, and that of his company, is to make people’s lives better inside and outside of the workplace.

Matt’s whole leadership philosophy is about recognizing others and shining the spotlight on the most deserving of emplo...

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March 23, 2021 38 min

In this episode, Heather speaks with Mechelle Roberthon, Vice President/Director of Talent Development at Home Bank. Heather and Mechelle both share the opinion that this episode is like being in “Leadership Church”. It is 35 minutes filled with rich wisdom and inspirational stories, which I guarantee will fill you up and leave you motivated for the rest of your day, or even your week.

Lessons learned and discussed in this intervie...

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In this episode, Heather speaks with Jane Fischberg, previously the CEO of Rubicon Programs. Jane explains how she learned many important leadership lessons. Each trait in her leadership style echoes the humility that she serves with as a leader. She provides beautiful personal examples of setting up her team for success. Her wisdom is apparent as seen in the advice she offers others on their caring leadership journeys.

Takeaways:

  • ...
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    In this episode, Heather interviews Nick Mehta, CEO of Gainsight, The Customer Success Company. Nick shares about his values and the values of his company. Values such as putting people first, beginner’s mind, childlike joy, and more. These qualities shine in Nick’s character throughout the episode, as his passion for leadership and doing good becomes more and more apparent. 

    Takeaways:

  • No matter what stage of life you are in, you...

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    In this episode, Heather interviews Lindy Eichenbaum Lent, President and CEO of Rose Community Foundation. Heather realized she had to have Lindy on her Leadership with Heart Podcast after reading an article about Lindy in a magazine. That’s how strong her caring leadership abilities are. 

    Lindy shares compelling stories and insights into the world of caring leadership. She describes what her drive to lead was born out of and share...

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    In this episode, Heather speaks with Donald Comer, Staff VP of Fedex Corporation, and an incredible leader of color who was recommended by Stephen M.R. Covey. Donald’s leadership wisdom conveys that he is a humble leader who leads with reverent power. Their conversation conveys that anyone in any place in an organization has the opportunity to lead. Donald and Heather discuss strategies for maintaining culture in a remote environme...

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    In this episode, Heather speaks with LaToya Lyn, Vice President of Talent Strategy at Oscar Health. Heather and LaToya begin with a discussion of Black History month and what it means to both of them. Their conversation ranges from activism, to identities, to listening and learning. One of the richest episodes to date. 

    Takeaways:

  • Black History month is in February because of 2 prominent birthdays in February—Abraham Lincoln and F...

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    In this episode, Heather interviews Dave Sims, CEO of Floify, the industry’s leading mortgage automation platform. Dave is an example of a humble leader, one who recognizes that his leadership journey has no end. We discuss his development within his company and the crucial leadership lessons he learned along the way that he incorporates into his everyday. 

    Takeaways:

  • Leaders take ownership for the whole company. 

  • If there are pr...

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    In this episode, Heather interviews Dr. Nikki Johnson, the first ever Chief of Mental Health Services for the Denver Sheriff’s Department. Nikki shares countless caring leadership traits and best practices, and how she came to pick them up along her own leadership journey.

    Takeaways:

  • Strive to be empathetic, genuine and non-judgmental.
  • Stay true to yourself, even in a unique and seemingly opposite environment.
  • Know when to take a ste...
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    January 26, 2021 38 min

    In this episode, Heather speaks with Stephen M.R. Covey, cofounder of CoveyLink and the FranklinCovey Speed of Trust Practice and New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust. Stephen shares how trust is that foundation of his leadership journey. He also shares the origins of his drive to lead and some sage tips from his father, Stephen Covey, author of The 7 Habits of Highly Effective People. ...

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    In this episode, Heather speaks directly with listeners about some changes happening with the podcast, her thoughts on the US Capitol violence, the status of her book and some key thoughts on relationships:   Key takeaways: 1. We get to choose how we handle what is in front of us 2. Focus on relationships and all else will follow 3. Choose to be the bridge and not the divider
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    In this episode, Heather speaks with Phil Weiser, Attorney General in Colorado. Heather met Phil during her law school days at CU Boulder, but invited him to be on her podcast after hearing a speech he gave about empathy. Caring leadership is about emotional intelligence, and with empathy at the core of that, Heather knew she had to have Phil as a podcast guest. 

    Phil shares his leadership journey, sage advice, enjoyable anecdotes,...

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    In this episode, Heather interviews the two women from her DEI certification class which she referenced in her blog recently. These two women shared an interaction, which Heather witnessed and was truly inspired by. Antrece Baggett, History, Associate Chair                           

    HCC Foundation Board Faculty Representative, and Golbou Ghassemieh, Project Manager/Recruitment Manager at Koff & Associates, both demonstrate hum...

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    December 29, 2020 25 min
    In this episode, Heather helps us reminisce on her favorite episodes for 2020 in order to plan for 2021.   Her final message. Leaders get to choose how they think, behave and interact with those they lead. Don’t forget the poster you have to show us as your best self. This helps those you lead show us as their best as well.
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