In this episode of the Live Full Work Fun podcast, Gayla Scrivener and Fran Attilio discuss the importance Customer Relationship Management (CRM) systems in growing any small business.
They explore how CRMs can systemize business relationships, streamline communication, and create meaningful connections. Whether you're a solo entrepreneur or leading a team, this episode offers practical insights on leveraging CRM tools to enhance your business relationships.
Key Highlights:
- Understanding different audience segments and tailoring communication strategies for current clients, past clients, and potential clients
- The importance of combining automated systems with personal touchpoints in client relationships
- How CRMs help clear mental space by getting tasks and follow-ups out of your head
- Practical tips for implementing systematic customer information organization
- The value of regular check-ins and relationship nurturing through CRM systems
Continue the conversation. Share your biggest takeaway from this episode on Facebook.
Connect with Gayla:
- Website: https://www.gaylascrivener.com/
- LinkedIn: https://www.linkedin.com/in/gaylascrivener/
- Facebook: https://www.facebook.com/GaylaScrivenerLiveFullWorkFun
- Instagram: https://www.instagram.com/gscrivener/
Connect with Fran:
- Website: https://tentouchcreative.com/
- LinkedIn: https://www.linkedin.com/in/fran-groesbeck/
- Facebook: https://www.facebook.com/tentouchcreative
- Instagram: https://www.instagram.com/tentouchcreative/
This episode is brought to you by Scrivener Social. The easy-to-use social scheduling platform built for the busy solopreneur. Go to ScrivenerSocial.com and schedule a demo today!
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com