Find the full transcript for this episode at ProsperousCoach.com/353.
Also mentioned Episode #186 called 4 Ways to Help Your Coaching Clients Feel Safe
Here’s a cautionary tale for coaches about onboarding new clients.
I once hired a social media coach whose onboarding process was… asking for my payment. That’s it!
X They asked nothing about me
X They did not provide next steps, set up our first session or provide a way to do that.
I felt left out in the cold and confused!
Days later nothing more than my receipt arrived. I thought I’d been scammed.
Their social presence was impressive and the program was expensive. I expected professionalism.
When I checked back in with this “coach”, they acted like I was bothering them, which put the last nail in the coffin.
I asked for my money back.
Professional onboarding should:
· honor your new client
· help them feel safe and seen
· and, make next steps crystal clear
Let’s talk about how YOU can do that with class and integrity.
I'd love to hear from you. Stay inspired and make things happen! - Rhonda Hess, Prosperous Coach
- Rhonda Hess helps new coaches leverage their zone of genius into a profitable coaching niche and launch with confidence.
- For VIP step-by-step support apply for Rhonda's VIP Coaching Business Breakthrough Program here and she'll be in touch to invite you a discovery call.
- Or if you're stuck on your coaching niche, grab a Nail Your Niche Strategy Session with Rhonda here.
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