How honesty and transparency drive $350m real estate success

In this episode, REB’s journalist Emilie Lauer sits down with Melbourne’s leading luxury real estate agent Sarah Case to share her journey from snowboard instructor to director of sales strategy at RT Edgar, where she now oversees $350 million in annual sales. 

Sarah’s path into real estate was unplanned, sparked by a spontaneous lunch and a job interview at Mirvac, where she built a strong foundation in residential and off-the-plan sales. 

Known for her unwavering honesty, Sarah believes transparency is essential in real estate, even when it means delivering hard truths to vendors. 

She’s seen the industry evolve significantly over her 25-year career, particularly in the shift from print to digital marketing and the growing complexity of educating buyers on rising property costs. 

Sarah remains confident in Melbourne’s family home market, though she notes that apartments are a harder sell due to developer challenges and buyer perception. 

At the core of her success is a deep focus on relationships, with referrals and client trust driving her business forward. To aspiring agents, Sarah’s message is simple: educate yourself, build genuine connections, and never compromise on integrity.

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