369: Tough Industry, Strong Leadership: Showing Up When It’s Hard with Courtney Bullard

If you want a real look into what it takes to lead a team in an emotionally charged, high-stakes industry, you’ll love this episode. I had the pleasure of chatting with Courtney Bullard, CEO of ICS Institutional Compliance Solutions and one of my longtime clients. Courtney opens up about leading her team through the complex world of Title IX compliance, not just the challenges, but the heart and empathy it demands every single day.

We dig into the biggest misconceptions about her work, the realities of supporting a team in tough situations, and what it means to evolve as a leader as your business scales quickly. Courtney shares her own lessons learned, from letting go of control to investing in professional development for herself and her team. If you’re a leader navigating both business growth and complexity, this episode is packed with relatable insights and actionable tips. I’d love for you to listen to our honest, encouraging conversation!

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