MME: IT Transitions | How to Switch Your IT Company without the Headache | Reuben Kamp

‍

‍

What happens when you need to cut ties with your current IT company? This week's episode delves into that critical, but often overlooked aspect of business - offboarding from an IT company. Our returning guest, Reuben Kamp, shares unique insights on the importance of maintaining clear ownership of your data and domain names. He explains how things can get messy when organizations fail to plan for IT offboarding properly, and how non-compliance, especially with HIPAA regulations, can lead to colossal pitfalls, and ultimately, hefty penalties.

In this episode, Reuben rallies in-depth on the potential security risks during transitions, intricate details on termination clauses and contract renewals, and how mergers impact service continuity. He sheds light on the need for professionalism at every step during IT transitions and serves up some strategic advice on ensuring smooth transitions. The episode concludes on a high note, emphasizing trust maintenance with IT firms, and highlighting the critical need for integrated cybersecurity measures in practices.

What You'll Learn in This Episode:

• The vital importance of data and domain name ownerships
• The repercussions of not following HIPAA regulations
• The potential security risks during IT offboarding
• How to deal with termination clauses and contract renewals
• The effect of mergers on service continuity
• The necessity of cybersecurity in dental practices

Curious yet? Dive right into this week's episode to make sure your offboarding process is smooth and secure!

‍

For DSO integrations, startup solutions, and all your dental IT needs, let our sponsors, Darkhorse Tech, help out so you can focus on providing the amazing care that you do. For 1 month of FREE service, visit their link today! https://thedentalmarketer.lpages.co/darkhorse-deal/

‍

You can reach out to Reuben Kamp here:

Website: https://www.darkhorsetech.com/

Email: [e-mail]

Phone: [phone]

Facebook: https://www.facebook.com/DarkhorseTech

‍

Mentions and Links:

Businesses/Services:

• ACME IT
• Henry Schein

Organizations:

• HIPAA

‍

If you want your questions answered on Monday Morning Episodes, ask me on these platforms:

My Newsletter: https://thedentalmarketer.lpages.co/newsletter/

The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041

‍

Episode Transcript (Auto-Generated - Please Excuse Errors)

‍

Michael: Hey, Reuben. So talk to us. What's one piece of advice you can give us this Monday morning.

Reuben: We're going to talk about off boardings today, right? It is, uh, something that doesn't come up until, well, you need to find a new it company. And I know there's a lot of anxiety around, my it guy, he's got access to everything.

What's going to happen when I sent him the email saying like, ah, I don't want, sorry, man, I'm going in a different direction. today I thought it would be really useful to just, you know, hear from someone you know, like me, who's been in dental it now for 17, 18 years. Uh, I've been running Dark Horse Tech, you know, it for Dentist now for, 12 is uh, today is actually our 12th anniversary.

It's crazy. Oh, happy anniversary,

Michael: man,

Reuben: and thank you man. Yeah, I think it's just one of those things that like no one really talks about and I'd like to kind of demystify the whole process.

Michael: Interesting. Okay, so then what can we expect or what should we expect if somebody's transitioning or offboarding from an IT company?

Reuben: The most important thing to keep in mind is it's all your stuff. Right. No matter how they word the response to you, no matter wha