Dive into the inspiring journey of Dale Carlsen, the visionary behind Sleep Train, and discover how he reshaped an industry and gave back to his community.Join host Mark Kinsley as he sits down with Dale Carlsen, the legendary founder of Sleep Train, who built a 317-store empire with a unique culture of employee ownership and community support.In this episode, Dale Carlsen shares the story of building a mattress empire and the transformative power of employee ownership.
Discover how his innovative approach not only skyrocketed business growth but also changed the lives of countless employees and foster children. Dale's commitment to doing the right thing extends beyond business, highlighting the importance of community engagement and the impact of giving back.Timestamped Breakdown:
[00:01] - Meet Dale Carlsen: The Visionary Behind Sleep Train[01:20] - Challenging Industry Norms: The Warranty Revolution[03:19] - Empowering Employees: The Birth of the ESOP[05:18] - Cultivating Ownership: Building a Culture of Accountability[07:10] - A Mirror of Ownership: The Moment Employees Became Owners[09:10] - Legacy of Change: Impacting Lives Beyond Business[13:36] - Focus on Foster Kids: The Genesis of Ticket to Dream[20:37] - Addressing Systemic Challenges: The Foster Care Crisis[28:29] - Sustained Success: The Power of Purpose-Driven Business[46:17] - Navigating Challenges: Lessons from the Great Recession
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