Welcome back to The Insurance Dudes! In this compelling episode, host Craig Pretzinger and co-host Jason Feltman sit down with Kathy Hitchcock from the Hitchcock Insurance Group in Rome, Georgia. Kathy shares her remarkable journey as a young scratch agent, opening her agency in 2015 just months before facing back-to-back rate hikes and near-impossible market conditions.
Through honest stories about crying on her daily commute, the grit it took to build a thriving business, and insights into weathering tough insurance cycles, Kathy pulls back the curtain on what it really means to persevere as an agency owner. This episode dives deep into the challenges of scaling, hiring, and motivating a winning team—and how to create true work-life harmony when the business never really shuts off.
Whether you’re just starting your insurance journey or looking for fresh perspective on leadership, culture, and adapting to change (including a candid take on AI’s impact), Kathy’s story is packed with valuable lessons and real-world strategies for building a resilient, profitable insurance agency. Tune in for one of our most authentic discussions yet!
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