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May 6, 2025 19 mins

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In this episode, I’m talking about something that can seriously make or break your pool business—professional conduct and how to talk to your customers the right way. I’ll share what’s worked for me out on my route, from setting clear expectations to handling tough conversations with confidence and respect. Whether you’re just starting out or looking to sharpen your communication skills, this episode is packed with real-world tips to help you build stronger relationships and a better reputation.

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