Navigating Complex IT Teams: Smoothing the Way for Customer Success

The buzz: “If you want to go quickly, go alone. If you want to go far, go together” (African proverb). Every organization has brilliant and ambitious workers, including the world of IT. The modern IT leader’s goal? Set the vision and roadmap for success with your internal / external customers, then work backwards to create an IT organization, team, and support model to ensure it all comes together. The secret to revolutionizing relationships within your IT team to meet customers’ needs: have meaningful conversations with the understanding that words are contextual. The experts speak. Kevin Diaz, Freudenberg IT: “If you’re not going all the way, why bother to go at all?” (Joe Namath). Roger Quinlan, SAP: “There is no limit to the amount of good you can do if you don't care who gets the credit” (President Ronald Reagan). Join us for Navigating Complex IT Teams: Smoothing the Way for Customer Success.