335 - Giving In to the High Maintenance Client

Some clients require extra attention, but where do you draw the line? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive into a real-life dilemma from a veterinarian facing pushback for prioritizing a demanding client. Should veterinarians go the extra mile for clients they’ve built strong relationships with? Or does this undermine team trust and set unrealistic expectations? Let’s get into this episode!

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