Trade Show Insights
Tools to improve your exhibit results
Episodes
August 30, 2023 • 23 mins
Shipping – it’s often just one more item on the trade show to-do list, and not the focus of attention … until something goes sideways. But lately with all the talk about a potential strike at UPS and then the meltdown of Yellow Freight, the topic of shipping has become top-of-mind for a lot of companies. So I reached out to a few of my go-to industry experts for a few Shipping 101 (and beyond) tips to help you navigate the logistic...
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July 19, 2023 • 36 mins
It’s a situation no event organizer wants to face. But the team at RISKWORLD 2023 was forced to deal with the reality of an active shooter in the city, which put their crisis management plans to the test. In this episode, Gary LaBranche, CEO of RIMS, the risk management society®, shares the story of what happened at the Georgia World Congress Center in Atlanta. Learn behind-the-scenes details of: How the situation rapidly unfolded ...
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June 28, 2023 • 27 mins
Too many exhibitors think of lead gathering as simply a race to scan the most badges. Instead it should be the beginning of a system that guides a visitor in your booth along the path to becoming a valued client. In this episode, Janae Peel from Captello shares tips and best practices for: Staying focused on the conversation in your booth Transitioning leads into your follow-up system Personalizing follow-up to increase response Bu...
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May 30, 2023 • 23 mins
Why stop with a one-week experience? (Too many trade shows do.) Instead, think of your trade show as the centerpiece of an ongoing community for exhibitors, sponsors and attendees. In this episode, membership development consultant Joy Duling shares strategies, tips and tools to: Create Discovery Magnets for your show Onboard attendees with personalized communications (it might be easier than you think!) Craft audience journeys for...
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April 18, 2023 • 5 mins
Recently, I was invited to be one of the first contributors to the new Exhibitor News Network. This podcast episode is the audio version of that article. Here’s where you can read that blog post. (Thanks to the team at TSNN/ENN for permission to repurpose as an audio version.)
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March 24, 2023 • 24 mins
Anyone who’s ever walked a trade show knows how easy it is to hit stimulus overload. And that becomes even more of a challenge for neurodiverse or introverted attendees. So how can we make our conferences and trade shows more sensory-friendly? Professional Event Host and former BBC broadcaster Clare Forestier shares tips on how to: Create breathing space for attendees to recharge Consider sensory needs like you do accessibility iss...
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February 16, 2023 • 30 mins
Everybody’s talking about ChatGPT and other hot AI tools these days. But how do you sort through the hype and learn how to incorporate them into your event planning tool kit? Tech expert Michelle Bruno provides insights on: What options are currently trending Ways to use them for trade shows and events How to verify the information is accurate Dangers and landmines to watch out for Links mentioned during the interview: ChatGPT DALL...
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January 10, 2023 • 25 mins
Trade shows are not a stand-alone marketing tool. Instead they should be integrated into all your other marketing efforts as part of a comprehensive strategy. The team at Canon Medical Systems is a great example of that, so I featured their story in the updated edition of Build a Better Trade Show Image. Listen in as Debbi Kemp shares behind-the-scenes details (beyond what’s in the book) on how they: Designed an exhibit to engage a...
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December 20, 2022 • 6 mins
It’s that time when everyone begins to reflect back on the year winding down, while also eagerly awaiting the new one that’s just ahead. So in that vein, I wanted to share some perspective on what you can expect from me in 2023. Now back in 2020, I started hosting Virtual Lunch as a way for the trade show industry to stay connected. Since then, we’ve hosted more than 50 Lunches featuring guest experts on all kinds of topics. (If yo...
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November 17, 2022 • 29 mins
We all want our trade shows and events to be memorable. Instead they often wind up mostly forgotten by the audience. But Phil Mershon doesn’t believe it has to be that way. Listen in as he shares strategies for how to: Lean into your audience’s interests to create “magical moments” Pay attention to the audience journey (especially for first-timers) Create a culture for serendipity Craft ways to avoid overwhelm Here are links to res...
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October 28, 2022 • 25 mins
Our economy – and climate – is changing and trade shows need to adapt along with it. In this rebroadcast of Virtual Lunch, Rhiannon Andersen joins us to discuss the Sharing Economy: What is it and how does it fit in with exhibit marketing? What are the benefits for exhibitors and the environment? How can you get buy-in from executives at your company? How can virtual experiences be better integrated into events? Here are the links ...
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September 29, 2022 • 23 mins
Working a trade show booth requires you to think on your feet and adapt with each visitor who enters your booth. You’ve got to be prepared for almost anything – kind of like taking a turn on an improv stage. So in this rebroadcast of Virtual Lunch, edutainer Rebecca P. Murray provides expert tips for how to: Develop a hook that will engage attendees Use three key transition phrases Get beyond “stage fright” in the booth Plus … a sp...
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August 12, 2022 • 22 mins
There has never been a more important time for exhibitors to have a voice in the trade show industry. In this rebroadcast of Virtual Lunch, Jessica Sibila introduces us to a brand new group that’s been formed to help address exhibitor challenges and ensure the success of our industry. You’ll discover: What The Exhibitor Advocate is and how it came to be Who it’s created for and what it provides Who had the vision and passion to cre...
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July 25, 2022 • 23 mins
These days, it’s a full-time job to keep up with what’s happening in event tech. Ideas and tools are changing fast and it’s hard to know which ones you should be incorporating into your trade shows and events. So in this episode, we’re getting some straight-up perspective on what you should be paying attention to, including: How you’re serving those who aren’t showing up for your in-person events How AI (artificial intelligence) ca...
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June 30, 2022 • 21 mins
The results are in … video is the champion of online content, and you better get in the game. But how do you create videos that get watched, shared, and remembered? Get advice from an expert! Now I don’t profess to be an expert when it comes to video. So I invited my friend, Lou Bortone, to be our guest on Virtual Lunch. Lou is a former executive at E! Entertainment Television as well as an online video guru. In this rebroadcast he...
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May 26, 2022 • 7 mins
No doubt we all wish we had a crystal ball to see what the future of trade shows might look like. Or do we really need one? If there’s one thing that’s become painfully obvious after the past two years, it’s how unlikely our industry is willing to readily accept change. Anyone who believed that massive innovations would come out of such a seismic shift (like I did) is beginning to realize that far too many event organizers and exhi...
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April 28, 2022 • 25 mins
Do you take your exhibit too seriously? Are you forgetting to have fun in your booth? In this rebroadcast of Virtual Lunch, bestselling author Dr. Bob Nelson (1501 Ways to Reward Employees, Work Made Fun Gets Done!) shares creative ideas and strategies for: Boosting your booth attraction Motivating and rewarding your staff Tapping a hidden resource to connect with attendees on their level Here are the links mentioned in the intervi...
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March 29, 2022 • 27 mins
The trade show industry isn’t necessarily known for being environmentally responsible – but a few trailblazers are working hard to change that. Al Mercuro is one of them, and in this rebroadcast of Virtual Lunch he shares some often overlooked ways to be more sustainable at trade shows and events. You’ll discover how to: Creatively repurpose everything from graphics to print materials Take advantage of EDPA’s new sustainability par...
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February 24, 2022 • 23 mins
In this rebroadcast of Virtual Lunch, we’ve got a crowdsourced episode celebrating Build a Better Trade Show Image Week. We’re featuring why YOU love trade shows! Our guest panelists include: Kenji Haroutunian – The Big Gear Show Don Jalbert – Exhibit Associates Victoria Petersen – E3 Events, Experiences, Environments Al Mercuro – Genesis Exhibits Silvana Cheyney – SLC Events Services Marco Barozzi – Expo Consulting Rich Vallaster ...
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January 27, 2022 • 29 mins
How intriguing is your marketing? Does it make people eager to know more? In this rebroadcast of Virtual Lunch, communications expert Sam Horn shares tips to transform your marketing message from forgettable to memorable. Discover how to: Create repeatable, retweetable titles or taglines Design a visual message Find a meaningful metaphor Capture attention with her “Did You Know?” opening Here are the links mentioned in the intervie...
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