In this deliciously insightful episode, we sit down with Parul from Dandelion Chocolate, who shares how they are blending heart, strategy, and cocoa to stand out in the busy chocolate market.
We dive into their journey of transitioning from a charming in-store experience to learning how to build a dynamic online presence when COVID hit. Nick also finds out where the biggest opportunities are right now for Shopify stores, and Parul shares smart strategies for approaching corporate and business partnerships to grow your store.
Check Out Dandelion Chocolate here: https://www.dandelionchocolate.com/
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Key Takeaways:
0:00 Introduction
2:11 Meet Parul from Dandelion Chocolate
6:32 How Dandelion Chocolate Is Standing Out In A Busy Market
12:05 Using Email To Educate & Convert Customers
16:01 Transitioning From Store to Online Presence
20:51 What Makes a Lean Team?
26:10 Reframing Customer Service To Grow Your Business
28:14 Where The Biggest Opportunities Are Right Now
30:50 How To Approach Corporate & Business Partnerships
36:44 How To Get In Touch With Dandelion Chocolate
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