Optimizing Customer Journeys → Branden Moskwa

On today’s episode, Kunle is joined by Branden Moskwa, Founder of Nadimo, a website for eCommerce consultation that provides guidance for entrepreneurs.

It is rare for young people to know what path they might take on later in life but not for Branden. For Branden, being an entrepreneur is like a natural thing to learn like reading and arithmetic. He started renting his toys to his brother at a young age. He sold his toys in the streets to buy new ones to sell until he discovered eBay. His curiosity about eBay led him to become an IBM futurist for commerce.

Be the extra pair of eyes with a fresh perspective. Branden’s mission is to help eCommerce operators point out and lay out a plan to attain growth. He set up his website, Nadimo.com, to provide insights and guidance to entrepreneurs and make sure that these are all accessible to them.

It’s an interesting episode as you’d hear Kunle and Branden talk more about macro trends that impact growth strategies, content and influencer marketing, brand and user-generated content, and important resources for eCommerce operators.

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Tidio

 

This episode is sponsored by Tidio, the highest-rated live chat app on Shopify. Tidio is a versatile platform that offers personalized shopping experiences, boosts customer satisfaction, and manages all communication channels on one dashboard. It can automate up to 47% of recurring questions with its deep Shopify integration.

 

With the budget-friendly Tidio Plus Plan, you get a dedicated customer success manager, personalized training sessions, and more. Tidio powers over 300,000 brand websites, including Shell, Wellbots, and Valyou Furniture. Head to Tidio.com/2X to take control of your customer relationships and supercharge your growth.

 

Treyd

The 2X eCommerce Podcast is sponsored by Treyd, a revolutionary financing service transforming product launches for eCommerce brands. As the ultimate inventory purchasing solution, Treyd lets you sell first, pay suppliers later. Treyd's unsecured funding and credit model improves cash flow, supports larger orders, and even helps negotiate supplier discounts. 

 

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