Agency Nation Radio

Agency Nation Radio

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.

Episodes

August 3, 2022
John Bachmann, vice president of client relations, Norwood Insurance, Groveland, Massachusetts, sits down with Olivia Overman, Big “I” content editor on this edition of Agency Nation Radio’s Declaration of Independents to talk about building relationships. Not just with clients, but with carrier representatives and claims teams. Establishing these relationships helps agents better understand policies and how to best support clients...
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I find it just fascinating that I can learn something new every day. It's been a wonderful career for me as an academic where I just want to constantly expand my knowledge and use my brain. I love working with business clients, helping them run their businesses and advising them on things that are going to affect their businesses. Carrie Shaw, account manager with Mirabito-Grsham Insurance and host Olivia Overman talk about i...
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A conversation with agency owner Jana Foster and Progressive’s Karen Bailo Creating an organizational culture where employee perspectives are valued, and staff feels part of something bigger fosters an environment where individuals and the organization flourish. Jana Foster owner of Nevada Insurance Agency Company and chair of the Big “I” national Young Agents Committee sits down with Karen Bailo, commercial lines president, Prog...
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Take two third generation agency owners, mix in a passion for giving back to the community and you've got one inspiring conversation that will make you rethink how you connect with your community and build a stronger business. Brock Elliott, Elliott Group Kansas and member of the national Young Agent Committee and Ben Rathbun, president of Rathbun Insurance and winner of the Dan Fulwider reflect on their shared history of giv...
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Welcome to Declaration of Independence. Today, we meet Kristine Rushing, co-owner and risk consultant at Rushing Insurance Agency in Pensacola, Florida. At the beginning of her career, Rushing interviewed with a bank and an insurance agency. The insurance agency was the first one to offer her a job—and so her insurance career began. When Nationwide released its exclusive agents from their contracts in 2008, Rushing and her now hus...
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On today's episode, we welcome Bill Wise from CHUBB to speak on their latest white paper, Catastrophic Cyber Risks - A Growing Concern, hosted by Peter van Aartrijk. This podcast is brought to you exclusively by Agency Nation Radio. Visit www.independentagent.com/podcasts for show notes, agency information, podcasts, articles and more.
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Welcome to Declarations of Independence. Today, we meet Robbie Moore, Executive Vice President at Blanchard & Calhoun Insurance in Augusta, Georgia. As a risk management graduate from the University of Georgia, he is a self-confessed insurance nerd and is quite literally infatuated with all things insurance. After choosing to begin his career at an independent agency, he’s remained there ever since, and is in love with insuranc...
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​According to a new study from Safeco Insurance and Liberty Mutual Insurance shows, 60% of employees in agencies are women, yet, they are underrepresented in leadership roles. The report also found that 1 in 4 female frontline staff don't feel they are given equal opportunity in their agency and more than one-third of female agency principals say they are often the only woman in the room. On this episode of Agency Nation Rad...
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Dana took the reins at her family owned agency, implementing diverse work and marketing strategies, which provided a platform for the business to adapt to the pandemic. From building a recording studio in the now empty office to transitioning to a new AMS, Dana is a leader among new breed of trailblazing independent agency owners. Welcome to Declaration of Independents on Agency Nation Radio where insurance professionals turn on ...
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 After more than a decade leading a captive insurance agency, Ivan Hudson knew he was ready to launch into independent agency ownership. The story of Ivan Hudson Agency in Little Rock begins when Ivan recognized the advantage independence brings to his clients and the expansive business opportunities that follow. Hear how he finds his purpose and embraces the value he brings to the IA channel.  
 Welcome to Declaration of Independe...
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Doug Smart and Kyle Becker of Smart Agency share stories of growth, successes and challenges, and how they made the most of the profitable, agency ownership transition.

Attached is an excerpt from the 2021 Best Practices Study (annual study published in partnership with the Big “I” - click here for more information about this dynamic resource). This document is part of the whitepaper that focuses on perpetuation and how agencies ca...

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Host Kevin Brandt hosts this one with guests:

Chaundra Monday – Product Manager, Progressive

Chris Ziance – Business Leader of Government Affairs, Progressive

Robert Gordon – Sr. Vice President of Policy, Research & International, American Property Casualty Insurance Association

Risk-based pricing. It’s a method used by insurers to set policy prices. But what rating variables are used and is risk-based pricing really the best t...

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Jim Schubert interviews Sarah Brown from Keller Brown Insurance Services in Shrewsberry, PA. Sarah discusses her journey of perpetuating her parent's insurance agency, and how the pandemic altered their timeline. She also explains how she helped transform their agency's marketing from traditional media to 21st century digital marketing. And you'll learn about Keller Brown's philosophy of educating customers so they ...

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November 19, 2021

Insurance Industry Can Lead on DEI Solutions
 
Do you recall the early days of the insurance industry’s response with EPLI, D&O, and other emerging risks and coverages? Well, we are witnessing a vast new risk area with diversity and inclusion insurance. The industry can play a huge role as both an employer and risk taker. Moreover, there is a new standard (ISO 30415) that offers a measured way to assess and reduce risk and pric...

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The decision to invest in technology for your agency can be a difficult process if you don’t start with a goal in mind. What you can potentially do with the data generated from these technologies has endless possibilities. In this session we will discuss how having easier to work with technology partners and access to data can help you better understand your business, uncover clear new business and retention opportunities, maximiz...

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Agency Nation Radio Podcast Fireside chat with with host Heath Shearon and his guests Sydney Hedberg of Marsh McClennan and Isabelle Repinski of Lockton Companies and Marsh about attracting talent to the insurance industry. The insurance industry needs new talent and Sydney & Isabelle will share their thoughts and experience on how agencies need to be doing just that!

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Are you looking to create a sales culture in your insurance agency? Listen to Kelly Donahue-Piro from Agency Performance Partners interview Jason Kilgo of Kilgo Insurance on how they created a sales centric agency powered by Agency Zoom. 

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In this episode, you will hear from two of the leading experts on insurance fraud. Host George Robertson sits down with Fred Wharton, president of North American Training Group and the International Fraud Training Group, and “Dr. Fraud” himself, Dr. Michael Skiba, vice president of International Counter Fraud Strategies with INFORM. During this discussion, you will learn how to detect potential fraud from your clients and employees...

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September 10, 2021

Adapted for the podcast from our Elevate Trilogy Data Conference from July, is this exclusive interview being released to the public for the first time. This one features Vertafore CEO Amy Zupon as she sits down with Big "I" president & CEO Bob Rusbuldt in an informal and candid discussion on the data and tech priorities and issues facing the independent agency channel and our industry.

Hear how data and analytics have ...

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In this episode of Agency Nation Radio, Kevin Brandt of Trusted Choice sits down with Eric Chemi of Team and Total Insurance Solutions to discuss Eric’s interesting background, why he decided to start a scratch agency, and the trials and tribulations of starting and running a small business in the insurance industry. They cover a lot of ground during this discussion including marketing via Tik Tok, agency technology and agency alli...
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