“What we have to do from day one is engage the business, sell the value of procurement, communicate the value of procurement, and make quick wins with the suppliers.” - Salvador Serra de Paz
Procurement transformation can sometimes feel like a daunting undertaking, especially when there are voices within the business that are hesitant (or downright resistant) to change and view any improvements to processes, workflows, ownership, or technology as threats to their own function.
In this podcast episode, Philip Ideson welcomes Salvador Serra de Paz, who has extensive experience leading successful global transformation projects in a variety of different industries and settings. Salvador reveals the most common challenges he’s faced with each transformation project, the tactics he used to overcome them, and what years of experience in procurement transformation have taught him about the important role that communication, marketing, and perceptions play in getting it right.
Specifically, Salvador discusses:
- How to design and implement successful procurement transformation projects
- Turning procurement from a cost center to a profit center
- How to overcome hesitancy and resistance to any transformation project
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