This panel discussion of experts Kate Taylor (Benefit Technology Resources), Mike Hager (Hager Strategic) and Sean Clem (Brown & Brown) was held in conjunction with bswift’s annual Idea Exchange client conference. The dialogue is presented in two parts, and in part two, we explore questions around how benefits budgets have been impacted by the pandemic, and how employers have reprioritized employee communication and engagement strategies due to the work from home requirements. We also consider the impact of increasing cybersecurity threats, and what the future holds for innovation in benefits administration.
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