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June 12, 2023 31 mins

Join hosts Don and Sharon live from bswift's Idea Exchange conference in sunny Orlando, Florida as they speak with Mark Rieder, NFP's head of innovation, about digital transformation! In this episode, we'll explore how digital transformation can improve the employee experience, boost customer satisfaction, increase productivity, and drive greater profitability for the company. They'll discuss cutting-edge technologies like AI, blockchain, ChatGPT, and other digital tools that are changing benefits administration and HR. Plus they share tips for navigating the challenges of change. Don't miss this insightful conversation about the future of business.

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